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Chapter 12
DOI: 10.4018/978-1-61350-444-4.ch012
INTRODUCTION
In this contribution we propose an empirical cor-
relation between the stages of development of a
learning community and a set of social network
metrics. We applied Social Network Analysis
(SNA), defined as set of methods and tools to
dynamically assess the growth of value derived
by social interactions. We used SNA metrics to
observe a learning community built around a
Master’s Program launched by the e-Business
Management Section of Scuola Superiore ISUFI,
University of Salento, Italy. The program was de-
signed to train talented young students to become
“e-Business Solutions Engineers”. The program
adopted a project-based learning strategy that
Francesca Grippa
University of Salento, Italy
Marco De Maggio
University of Salento, Italy
Angelo Corallo
University of Salento, Italy
Observing the Evolution of a
Learning Community Using
Social Network Analysis
ABSTRACT
During the last decades, social and computer scientists have been focusing their efforts to study the
effectiveness of collaboration in both working and learning environments. The main contributions
clearly identify the importance of interactivity as the determinant of positive performances in learning
communities where the supportive dimension of exchanges is balanced by the interactive one. In this
chapter, authors describe a method based on social network metrics to recognize the stages of develop-
ment of learning communities. The authors found that the evolution of social network metrics - such as
density, betweenness centrality, contribution index, core/periphery structure – matched the formal stages
of community development, with a clear identifcation of the forming, norming, and storming phases.