Language Literacy: Journal of Linguistics, Literature, and Language Teaching Volume 6, Number 2, pp: 535-544, December 2022 e-ISSN: 2580-9962 | p-ISSN: 2580-8672 DOI: 10.30743/ll.v6i2.6162 https://jurnal.uisu.ac.id/index.php/languageliteracy 535 Nationally Accredited SINTA 3, and indexed in DOAJ and Copernicus POLITENESS STRATEGIES USED BY PEDICAB DRIVERS TO FOREIGN TOURISTS IN MALIOBORO STREET Agustinus Hary Setyawan, Heribertus Binawan, Nugraeni Universitas Mercu Buana Yogyakarta (UMBY), Yogyakarta, Indonesia E-mail: agustinus@mercubuana-yogya.ac.id Received: 2022-11-05 Accepted: 2022-12-20 Published: 2022-12-29 Abstract This study discusses the use of English used by pedicab drivers in the Malioboro tourist area as a means of communication with foreign tourists to portray and improve the quality of English-speaking services in the future. By bringing out the element of politeness in communicating, people can further strengthen their social relations, both can respect each other's self-image. Unique informal learning from direct conversations with foreign tourists produces speech variations in English that are unique and different from standard English rules. This study is a qualitative descriptive study with conversational analysis that aims to describe the linguistic phenomena in the English variation of pedicab drivers on aspects of politeness strategies. Pedicab drivers in tourist locations utilize politeness strategies to create communications when face-threatening acts are unavoidable or deliberate in order to preserve the hearer's positive and negative face. In the interactions between pedicab drivers and international tourists, 15 data on positive politeness strategies and 14 data on negative politeness strategies were identified. The data analysis provided is taken from the representative data for each strategy. The dominant sub-strategy from the positive politeness strategy is "Notice, Attend to H (his Interest, Wants, Needs, Goods)," while the dominant sub-strategy from the negative politeness strategy is "Apologize." Keywords: conversational analysis; foreign tourist; pedicab driver; politeness strategy 1. Introduction With the increase in tourist visits in the DIY Province during the end of 2021, a total of 84,000 tourists through the Visiting Jogja application showed that trust in the tourism sector was starting to grow so that it could become a driving force for economic growth in Yogyakarta (Ties, 2021). With the important role of tourism in accordance with Government Regulation of the Republic of Indonesia Number 50 of 2011, the Special Region of Yogyakarta needs to maintain trust and service quality for foreign tourists (Sekretariat JDIH Kemenparekraf, n.d.). The image of Yogyakarta needs to be restored so that it will have an impact on increasing visits as well as increasing the regional economy. All lines, including local residents, will play an important role as the spearhead of service and increase tourist visits in DIY. One of the professions that often interacts with foreign tourists is a pedicab driver in tourist areas.