International Journal of Management, Accounting and Economics
Vol. 2, No. 6, June, 2015
ISSN 2383-2126 (Online)
© IJMAE, All Rights Reserved www.ijmae.com
499
The Influence of the Perceptions of Corporate
Social Responsibility on Trust toward the Brand
Héla Ben Ammar
1
Department of Management, High Business School, Tunis, Tunisia
Feten Ben Naoui
Department of Management, High Business School, Tunis, Tunisia
Imed Zaiem
Department of Management, FSEGN, Nabeul, Tunisia
Abstract
The aim of this research is to study the influence of the perceived corporate
social responsibility activities on trust toward the brand, on one hand, and to
study the moderating role of personal support various causes, in the other hand.
An empirical study conducted in the agribusiness sector revealed that the
perceived corporate social responsibility activities have a positive and
significant influence on trust toward the brand. Empirical results also showed
that the levels and degrees of involvement of consumers in the different causes
defended by a company play a moderating role in the relationship between the
perceived activities of social responsibility and trust.
Keywords: Corporate social responsibility (CSR), trust, personal
support for various causes.
Cite this article: Ammar, H. B., Naoui, F. B., & Zaiem, I. (2015). The Influence of the
Perceptions of Corporate Social Responsibility on Trust toward the Brand. International
Journal of Management, Accounting and Economics, 2(6), 499-516.
Introduction
The multitude of economic crises and global environmental alerts, the massive
denunciation of overflows at work and the rise of consumerist associations participated
in the growth of socially responsible practices on the part of companies (Barone et al.,
2000). These practices which involve the respect of NGOs for human rights, are signs of
1
Corresponding author’s email: h.benammar@gmail.com