DAAAM INTERNATIONAL SCIENTIFIC BOOK 2010 pp. 489-496 CHAPTER 43 STAKEHOLDER ANALYSIS: PROCESS MODELL CELAR, S.; TURIC, M. & VICKOVIC, L. Abstract: Stakeholder analysis receives little attention in software development literature. In the article we propose a process model for the stakeholder analysis method as a permanent process. Stakeholder analysis begins in the early project stage and lasts during the whole project. We propose a method for clearly presentation of four stakeholder characteristics in only one two-dimensional diagram. The process model and presentation method are used for analysis of 28 internal stakeholders in PIVIS project. Stakeholder register structure is also given in the article. Key words: stakeholder management strategy, four-dimensional stakeholder analysis (4DSA), Enterprise Resource Planning (ERP), software engineering Authors´ data: Prof. Celar S[tipe]; mag.ing.comp. Turic, M[ili]; Dr. Vickovic, L[inda], University of Split, Faculty of Electrical Engineering, Mechanical Engineering and Naval Architecture, R. Boskovica 32, 21000 Split, Croatia, stipe.celar@fesb.hr, mili.turic@gmail.com, linda.vickovic@cern.hr This Publication has to be referred as: Celar S[tipe]; Turic M[ili]; Vickovic, L[inda] (2010). Stakeholder Analysis: Process Modell, Chapter 43 in DAAAM International Scientific Book 2010, pp. 489-496, B. Katalinic (Ed.), Published by DAAAM International, ISBN 978-3-901509-74-2, ISSN 1726-9687, Vienna, Austria DOI: 10.2507/daaam.scibook.2010.43 489