https://doi.org/10.1177/1049732318756301
Qualitative Health Research
1–12
© The Author(s) 2018
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DOI: 10.1177/1049732318756301
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Research Article
Background
The patient-controlled admission (PCA) program is an
organizational initiative launched in all regions of
Denmark as a new option for selected patients with severe
mental illness. Patients who are considered suitable for
this new offer sign a contract with a mental health unit.
The contract gives them the right to refer themselves to a
brief PCA when needed, without going through the usual
admission procedures in general practice or the emer-
gency department. The intention is to engage psychiatric
patients in self-management of their contact with their
health care providers and enable them to seek timely help
and thereby optimize their chances of recovery.
Previously, studies about self-referral admission pro-
grams have been reported from the United States (Nehls,
1994a, 1994b), Australia (Little & Stephens, 1999;
Mortimer-Jones et al., 2016), Norway (Heskestad &
Tytlandsvik, 2008; Moljord et al., 2016; Moljord et al.,
2017; Rise et al., 2014; Sigrunarson, Moljord, Steinsbekk,
Eriksen, & Morken, 2017; Tytlandsvik & Heskestad, 2009),
the Netherlands (Helleman, Goossens, Kaasenbrood, &
Achterberg, 2014; Koekkoek, van der Snoek, Oosterwijk, &
van Meijel, 2010), Sweden (Strand, Bulik, von Hausswolff-
Juhlin, & Gustafsson, 2017; Strand, Gustafsson, Bulik, &
von Hausswolff-Juhlin, 2017), and Denmark (Ellegaard,
Bliksted, Lomborg, & Mehlsen, 2017; Ellegaard, Mehlsen,
Lomborg, & Bliksted, 2017; Thomsen et al., 2016).
This indicates an international interest in new ways to
organize mental health services and engage patients in
self-management.
The implementation of the Danish PCA program was a
political decision based on promising results from Norway
(Heskestad & Tytlandsvik, 2008; Tytlandsvik & Heskestad,
2009). The Danish PCA program was considered to be a
supplement to regular hospital procedures, not a full substi-
tute. In the Norwegian study, mental health professionals
evaluated the PCA program positively and experienced it as
756301QHR XX X 10.1177/1049732318756301Qualitative Health ResearchEllegaard et al.
research-article 2018
1
Aarhus University Hospital, Risskov, Denmark
2
Aarhus University Hospital, Aarhus, Denmark
3
Aarhus University, Aarhus, Denmark
Corresponding Author:
Trine Ellegaard, Psychosis Research Unit, Aarhus University Hospital,
Skovagervej 2, DK-8240 Risskov, Denmark.
Email: trinelle@rm.dk
Integrating a Patient-Controlled
Admission Program Into Mental
Health Hospital Service: A Multicenter
Grounded Theory Study
Trine Ellegaard
1,2
, Vibeke Bliksted
1,3
, Mimi Mehlsen
3
,
and Kirsten Lomborg
2,3
Abstract
Patient-controlled admissions (PCAs) enable mental health patients by means of a contract to initiate an admission at
a mental health hospital unit without using traditional admission procedures. This study was part of a 3-year Danish
multicenter project, and we explored how mental health professionals experienced and managed the implementation
of a PCA program. The methodology was grounded theory and the sample included 26 participants. We performed
a constant comparative analysis to explore the concerns, attitudes, and strategies of mental health professionals.
We developed a model of how the mental health professionals strived to integrate PCA into clinical practice. The
process was motivated by the idea of establishing a partnership with patients and involved two interrelated strategies
to manage (a) the patient-related duties and (b) the admission contracts. The professionals moved from a phase of
professional discomfort to a phase of professional awareness, and ended up with professional comprehension.
Keywords
mental health nursing; psychiatry; professional; nurse–patient; theory development; qualitative; grounded theory;
Denmark