© 2013. Salim Said Alkindi & Mohammed Nasser Al-Suqri. This is a research/review paper, distributed under the terms of the
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Global Journal of HUMAN SOCIAL SCIENCE
Arts, Humanities & Psychology
Volume 13 Issue 2 Version 1.0 Year 2013
Type: Double Blind Peer Reviewed International Research Journal
Publisher: Global Journals Inc. (USA)
Online ISSN: 2249-460x & Print ISSN: 0975-587X
Social Networking Sites as Marketing and Outreach Tools of Library
and Information Services
By Salim Said Alkindi & Mohammed Nasser Al-Suqri
Sultan Qaboos University, Oman
Abstract - At a time when Web 2.0 applications in libraries have gained growing popularity
globally, it appears that the library must consider marketing its services more regularly through
the Internet, taking advantage of Web 2.0 applications to improve access to its users and to
promote information services. Many studies have discussed the importance of enhancing library
services through Web 2.0 applications such as blogs, wikis, RSS (Really Simple Syndication),
podcasts and social networking sites (SNSs). However, very few studies have focused on social
networking sites in relation to marketing strategies for library and information services. The main
purpose of this paper is to explore the varied marketing activities of libraries on SNSs, focusing
on Facebook, as it is recognized as a popular SNS used among libraries. Additionally, the study
introduces the role of library and information professionals (LIPs) within SNSs, as well as user
contributions to the marketing process. Web content is used in a quantitative approach. Twenty
public libraries that have Facebook pages have been selected as subject samples.
Keywords : social networking sites, social networks, web 2.0, internet, library marketing, facebook.
GJHSS-A Classification : FOR Code : 890403, 890302
SocialNetworkingSitesasMarketingandOutreachToolsofLibraryandInformationServices
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