Corporate Governance and Organizational Behavior Review / Volume 6, Issue 4, 2022
8
THE ROLE OF MARKETING ACTIVITIES
TOWARD TRAINING ON INCREASING
EMPLOYEE PERFORMANCE
Agron Mustafa
*
, Ali Ismajli
**
, Fitore Velijaj
*
* Faculty of Economics, AAB College, Prishtina, the Republic of Kosovo
** Corresponding author, Faculty of Economics, AAB College, Prishtina, the Republic of Kosovo
Contact details: AAB College, St. Elez Berisha, No. 56 Fushë Kosovë Industrial Zone 10000, Prishtina, the Republi c of Kosovo
Abstract
How to cite this paper: Mustafa, A.,
Ismajli, A., & Velijaj, F. (2022). The role of
marketing activities toward training on
increasing employee performance. Corporate
Governance and Organizational Behavior
Review, 6(4), 8–17.
https://doi.org/10.22495/cgobrv6i4p1
Copyright © 2022 The Authors
This work is licensed under a Creative
Commons Attribution 4.0 International
License (CC BY 4.0).
https://creativecommons.org/licenses/by/
4.0/
ISSN Online: 2521-1889
ISSN Print: 2521-1870
Received: 10.03.2022
Accepted: 15.09.2022
JEL Classification: D00, D20, D29
DOI: 10.22495/cgobrv6i4p1
The purpose of this study is to analyze the impact of on-the-job
and off-the-job training on improving employee skills and
performance growth. It is important to research how training has
been studied by different disciplines at different times, what
function it is thought to have according to different approaches, as
well as how researchers of different times and currents have tried
to evaluate it. An employee’s performance is a function of ability,
motivation, and opportunity to participate, and it can also create
a favorable social climate that encourages employees to act in
accordance with the firm’s objectives (Imani, Foroudi, Seyyedamiri,
& Dehghani, 2020). The data used primarily provided by self-
administered questionnaires were used with a sample of
100 respondents with a deliberate sample including employees in
the private sector, and those who have been part of on-the-job
or off-the-job training. This data from the questionnaires were
processed with the IBM SPSS program where the frequencies, cross-
constructions, and correlations between the variables were
described. Respondents also request to be included in the Training
Plan: for “soft skills”. Among other things, the findings result in
a positive but weak correlation between the selection of
the training method and the performance of the employees.
Keywords: Training, Performance, Private Sectors, Employees, Relevance
Authors’ individual contribution: Conceptualization — A.M., A.I., and
F.V.; Methodology — A.M., A.I., and F.V.; Data Curation — A.M., A.I.,
and F.V.; Writing — Original Draft — A.M., A.I., and F.V.; Writing —
Review & Editing — A.M., A.I., and F.V.
Declaration of conflicting interests: The Authors declare that there is no
conflict of interest.
1. INTRODUCTION
Training plays an important role in employee
commitment. Companies can be rewarded when they
manage to provide effective training for their
employees because those employees then help to
increase the productivity and profits of that
company, so with a proper investment in employee
training, it is possible for the company to have
a better workforce (Shaw, 2019).
In recent years, business organizations are
characterized by the turbulence of organizational
change, fierce competition, market globalization,
and rapid financial innovations resulting from rapid
technological advancement. Training and
development give the company as a whole and
employees individually so many benefits that
employees will gain in-depth knowledge of which
they develop.
That trainings can bring some benefits that
help the company and employees to have better
performance is also said by Brown (2021) who states
that some of the benefits from training in
a performance management lens are: including
lower turnover of employees, higher employee
productivity, higher customer satisfaction and
higher profits. While the training itself is studied
through “shallow” and quantitative variables such as