Association for Information Systems AIS Electronic Library (AISeL) AMCIS 2005 Proceedings Americas Conference on Information Systems (AMCIS) 2005 Customer Relationship Management Systems Research: Voids in the Current Literature Kristel Paulissen Hasselt University, kristel.paulissen@uhasselt.be Koen Milis University of Tilburg, mikoen@ehsal.be Malaika Brengman Hasselt University, malaika.brengman@uhasselt.be Follow this and additional works at: htp://aisel.aisnet.org/amcis2005 Tis material is brought to you by the Americas Conference on Information Systems (AMCIS) at AIS Electronic Library (AISeL). It has been accepted for inclusion in AMCIS 2005 Proceedings by an authorized administrator of AIS Electronic Library (AISeL). For more information, please contact elibrary@aisnet.org. Recommended Citation Paulissen, Kristel; Milis, Koen; and Brengman, Malaika, "Customer Relationship Management Systems Research: Voids in the Current Literature" (2005). AMCIS 2005 Proceedings. 36. htp://aisel.aisnet.org/amcis2005/36 CORE Metadata, citation and similar papers at core.ac.uk Provided by AIS Electronic Library (AISeL)