INTERNATIONAL JOURNAL OF ORGANIZATION THEORY AND BEHAVIOR, 13 (4), 546-568 WINTER 2010
TECHNOLOGY ADOPTION AND ORGANIZATIONAL CULTURE
IN PUBLIC ORGANIZATIONS
James Melitski, David Gavin, and Joanne Gavin*
ABSTRACT. Organization culture and technology adoption are two of the
most critical issues facing organizations in a global society. Increasingly,
organizations operate in uncertain, networked, decentralized environments,
where adoption and use of information technology has become central to
fulfilling organizational missions. To examine the influence of organization
culture on individual willingness to adopt technology, this work began by
examining theories of behavioral intent, technology adoption, and
organization culture and then proposed a model for examining technology
adoption in public organizations. The research was based on the responses
from an online survey of government, nonprofit, and social service workers
from around the United States. The study found that there is a relationship
between individual perception of organization culture and individual
willingness to adopt technology. Finally, we addressed the limitations of the
study design and propose future research.
INTRODUCTION
Increasingly, public, nonprofit and private organizations require
managers to work in changing, networked, decentralized and virtual
organizations; yet the literature rarely addresses individual
motivations for using technology. In response to these challenges,
this research examined why some managers successfully use and
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* James Melitski, Ph.D., Associate Professor, David Gavin, Ph.D., Assistant
Professor, and Joanne Gavin, Ph.D., Associate Professor, are teaching at
Marist College’s School of Management. James Melitski’s research interests
include e-government, strategic planning for information technology, citizen
participation, and performance measurement. David Gavin’s research
interest is in strategic entrepreneurship. Joanne Gavin’s research interest is
in personal ethics, decision making and executive health.
Copyright © 2010 by Pracademics Press