DOI: 10.4018/IJTESSS.2020010102 International Journal of Technology-Enabled Student Support Services Volume 10 • Issue 1 • January-June 2020 Copyright © 2020, IGI Global. Copying or distributing in print or electronic forms without written permission of IGI Global is prohibited. 21 Multidimensional Faculty Professional Development in Teaching and Learning: Utilizing Technology for Supporting Students Alev Elçi, Aksaray University, Turkey https://orcid.org/0000-0002-9243-2104 Hüseyin Yaratan, Cyprus International University, Cyprus https://orcid.org/0000-0003-3625-8663 A. Mohammed Abubakar, Antalya Bilim University, Turkey https://orcid.org/0000-0002-1163-0185 ABSTRACT Higher educational institutions exert great effort to improve educational quality and effectiveness to cope with digital challenges in education. The impact of COVID-19 on education highlighted the importance of the achievement of sustainability in higher education. To overcome many of these challenges, faculty members need sustained professional development infrastructure embracing individual and institutional dimensions for enhancing educational qualifications. In this study, a quantitative method was employed to explore goals, individual needs, and institutional expectations of faculty in an international university in a developing country. The obtained survey data were analyzed using descriptive and non-parametric statistics (i.e., Kendall’s coefficient of concordance, Kruskal–Wallis test, and Mann–Whitney U test). The findings demonstrate that the preferred goals of the faculty are found as developing skills in disciplinary knowledge, teaching and learning, and research. To achieve these goals, they favor certain capacity building activities and support services. Findings reflect the faculty’s positive attitude towards multidimensional development, thus opening up to the global knowledge-based community. This study contributes to the existing literature as a pilot study to identify that faculty professional development needs are in line with student academic support. KEywoRDS Goals, Higher Education, Institutional Support Services, Needs, Student Academic Support