FAST TRACK ARTICLE
Association Between Nine Quality Components
and Superior Worksite Health Management
Program Results
Paul E. Terry, PhD
Erin L. D. Seaverson, MPH
Jessica Grossmeier, MPH
David R. Anderson, PhD
Objective: To assess the prevalence of “best practice” program
components across a select sample of organizations, and to explore
differences in engagement rates and health risk reduction between
organizations using “best-practice” and “common-practice” health
management approaches. Methods: Using a retrospective approach,
researchers assigned organizations to a “best practice” or “common-
practice” group based on well-defined criteria. The study examined
group differences in employee health assessment participation rates,
health coaching program participation and completion rates, and
organizational-level health risk reduction. Results: Best-practice organi-
zations achieved higher levels of engagement than common-practice
organizations in both health assessment and health coaching programs.
Population-level and intervention-level health risk reduction was 2.35
and 1.08 times higher, respectively, among best-practice organizations
compared with common-practice organizations. Conclusions: This study
demonstrates the contribution of quality program components to supe-
rior program engagement rates and health outcomes. (J Occup
Environ Med. 2008;50:633– 641)
F
ifteen years ago the practice of work-
site health management was charac-
terized by a lack of consensus about
what components comprised an ef-
fective program.
1
Consensus has
since begun to emerge supporting a
comprehensive, population-based
worksite health management and
productivity management model and
related quality standards.
2–8
How-
ever, most studies of the relationship
between worksite health manage-
ment and improved employee health
and productivity have focused on the
effectiveness of risk-specific inter-
ventions.
9 –14
Despite longstanding
advocacy for population-based ap-
proaches to health management,
15,16
there remains a dearth of empirical evi-
dence linking a comprehensive health
management strategy incorporating rec-
ommended quality components to pop-
ulation-level improvements in health and
productivity.
Over the same 15-year period, na-
tional and state-level surveys of
worksite health management trends
indicate growing interest in work-
site-based health and productivity
initiatives.
1,17–19
These surveys indi-
cate that while health management
programs are most often offered by
employers with over 750 employees,
many small companies (15 to 99
employees) have also implemented
select health management programs
and policies.
17,20
Such surveys com-
monly assess the frequency of risk-
specific program offerings that are
intended to assist employees in im-
proving health and preventing or
managing illness. Overall, about half
From the StayWell Health Management, Eagan, Minn.
Address correspondence to: Erin L. D. Seaverson, MPH, StayWell Health Management, 3000 Ames
Crossing Road, Eagan, MN 55121; E-mail: Erin.Seaverson@StayWell.com.
Copyright © 2008 by American College of Occupational and Environmental Medicine
DOI: 10.1097/JOM.0b013e31817e7c1c
JOEM
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Volume 50, Number 6, June 2008 633