Pathiranage, T., Khatibi, A., Tham, J. IMPACT OF WORKING ENVIRONMENT AND WORKLOAD ON WORK LIFE BALANCE TOWARDS JOB SATISFACTION: AN EMPIRICAL STUDY Business Excellence and Management Volume 13 Issue 1 / March 2023 ent 5 IMPACT OF WORKING ENVIRONMENT AND WORKLOAD ON WORK LIFE BALANCE TOWARDS JOB SATISFACTION: AN EMPIRICAL STUDY Tharushika PATHIRANAGE University of Colombo, Sri Lanka tddpathiranage@gmail.com Ali KHATIBI Graduate School of Management, Management and Science University, Malaysia alik@msu.edu.my Jacquline THAM Graduate School of Management, Management and Science University, Malaysia jacquline@msu.edu.my Abstract Syntheses of existing literature provide a framework for a broader understanding of the relationships among working environment, workload, work life balance and job satisfaction. This empirical study synthesizes the relevant literature pertaining to the impact of working environment and workload on work life balance towards job satisfaction. The focus of this empirical study is aligned with the Sustainable Development Goal 8 (SDG 8), which is about "Decent Work and Economic Growth". The empirical study comprised various published sources on working environment, workload, work life balance and job satisfaction, such as journals, periodicals, seminal books, and other published materials. The review focused on the relationships of working environment and workload on work life balance and job satisfaction and their dimensions. After analysis of a wide range of renowned literature, it was found that there are opposing findings in previous research with regard to the study area. Empirical evidences further ascertained that there are very few researches related to the job satisfaction, work-life balance, workload and working environment of university non-academic administrative officers in global context. Moreover, existing literature may not fully cover the associations among said parameters towards job satisfaction. Therefore, understanding the relationships among job satisfaction, work life balance, working environment and workload of university non- academic administrators can be recognized as a needed research scope. Keywords: Job Satisfaction, Work Life Balance, Working Environment, Workload DOI: https://doi.org/10.24818/beman/2023.13.1-01 1. INTRODUCTION Attaining a peaceful and full amalgamation of work and non-work life has become a key problem and a growing worry for the employees in today's society (Oktosatrio, 2019). Over the last few decades, the