21 © Springer International Publishing Switzerland 2015
M. Peris-Ortiz, J. Álvarez-García (eds.), Health and Wellness Tourism,
DOI 10.1007/978-3-319-11490-3_2
Chapter 2
Health and Wellness Tourism: A Strategic
Plan for Tourism and Thermalism
Valorization of São Pedro do Sul
Carlos Costa, Joana Quintela, and José Mendes
Abstract Wellness tourism has become an emerging market segment directed not
only for those who pursue solely thermal treatments but also for those seeking illness
prevention, physical improvement and spiritual balance or even for those eager of
cultural and relaxation programs. In this sense, wellness tourism has become more
complex and creative, demanding high quality equipments and infrastructures, pro-
viding a wide range of products and services related not only with the diversity of
spa treatments but also with complementary recreational activities regarding the
connection to nature and to cultural patrimony as well as to other regional resources,
creating effective links to the territory and becoming a significant force that will
shape the regional development, by creating a positive pressure on local economic
bases with spillover effects on the territory. This research presents a case-study
based on the creation of a strategic plan for tourism and thermalism valorization of
São Pedro do Sul, the largest thermal health complex in Portugal. It relies on three
main aspects – products, space promotion and governance – and it will unveil how
classic spa tourism may evolve towards modern structures by capturing emerging
and modern tourism demands.
2.1 Introduction
The beginning of the twenty-first century has been characterized by massive changes
that are determining the future of the tourism sector (Costa 2006).
C. Costa • J. Quintela (*)
DEGEI, University of Aveiro (UA), Aveiro, Portugal
e-mail: joana.alegria.quintela@ua.pt
J. Mendes
Idtour – Unique Solutions, Aveiro, Portugal