RESEARCH REPORT
Improving Interprofessional Communication Confidence
Among Physical Therapy and Nurse Practitioner Students
Denise Cooper, DNP, RN, ANP-BC, Megan Keiser, RN, DNP, CNRN, SCRN, ACNS-BC, NP-C,
Karen Berg, PT, DPT, OCS, and Erica Sherman, PT, DPT, MBA
Introduction. Educators identi fied a de-
ficiency in interprofessional communi-
cation education in a midwestern
university’ s Doctor of Physical erapy
(DPT) and Doctor of Nursing Practice
(DNP) programs. While several professional
organizations stress the importance of in-
terprofessional communication, few studies
have focused on such communication be-
tween DPT and DNP students. e purpose
of this study was to assess DNP and DPT
students’ knowledge and perception of con-
fidence in interprofessional communication
after a simulation-based learning activity
conducted via telephone consultation. Dur-
ing the activity, students used the Situation,
Background, Assessment, Recommendation
(SBAR) method with a clinical case study.
Methods. e study used a nonrandom
sample of 52 first-year DPT and 19 second-
year DNP students. Participants completed
a questionnaire prior to an educational in-
tervention consisting of SBAR and in-
terprofessional education (IPE) modules.
e activity was conducted using an online
audio conferencing tool. Students then
completed a postintervention question-
naire and reflective questions.
Results. Data analysis (descriptive statis-
tics, analysis of variance with change scores,
and qualitative data analysis) showed that
DPT students had significantly higher
changes in SBAR combined knowledge and
attitude scores compared to DNP students
after simulation activity.
Discussion and Conclusion. Introducing
interprofessional communication such as
SBAR approach in DPT and DNP curricula
using realistic, simulation-based learning
activities with clinical case studies may help
students improve their confidence in in-
terprofessional communication.
Key Words: SBAR, Simulation, In-
terprofessional communication, Nurse
practitioner, Physical therapist.
Collaborative interprofessional education
(IPE) is an expanding area in the curriculum of
academic health care programs. e World
Health Organization (WHO) noted that IPE
occurs when 2 or more students from different
professions learn about and from one another to
enable effective collaboration and improve health
outcomes.
1
Several factors that challenge in-
terprofessional communication can lead to in-
effective communication and compromise
patient safety. ree factors in particular can
negatively impact patient outcomes: attitudes
toward interprofessional communication, a lack
of knowledge and confidence in effective com-
munication techniques with other health care
professionals, and a lack of experience and skill
using standardized interprofessional communi-
cation tools such as SBAR.
2-4
e WHO’ s
Framework for Action on Interprofessional Edu-
cation and Collaborative Practice publication
noted that IPE is a necessary step for preparing
a practice-ready health workforce.
1
e In-
terprofessional Education Collaborative Expert
Panel identi fied 4 core competencies for in-
terprofessional collaboration (IPC): values and
ethics, roles and responsibilities, interprofessional
communication, and teams and teamwork.
5
BACKGROUND
As focus of health care shifts to a more col-
laborative approach, the need for each health
care provider to step out of their professional
silo and communicate with other health care
professionals continues to grow.
6
Providing
collaborative IPE to health care students can
help them learn how to communicate inter-
professionally and develop their professional
identity as part of an interprofessional team.
7
A 2013 Cochrane Systematic Review supports
IPE’s value in improving IPC and patient care,
with most of the studies focusing on physi-
cians, nurses, physician assistants, nurse
practitioners, and a variety of other health
care professionals.
8
Few studies specifically
address communication between physical
therapist and nurse practitioner students.
8
Health care students who are encouraged
to develop interprofessional communication
skills through simulation-based learning ac-
tivities can be expected to gain confidence,
begin to develop their professional identities,
and enter the clinical portion of their curric-
ulum better prepared to participate in in-
terprofessional communication. Integrating
IPE activities throughout the curriculum—
particularly early in the program—can help
foster effective interprofessional communi-
cation in new practitioners.
9
For more than 20 years, failures in com-
munication have been the leading root cause of
sentinel events reported to e Joint Com-
mission.
10
Researchers have hypothesized that
ensuring open, clear communication within
health care would result in the single, greatest
reduction in the number of adverse events in
the patient care environment.
10
To reduce
errors, communication must be effective, effi-
cient, and share the expected, necessary in-
formation between health care professionals.
Health care professionals may have different
expectations about what and how information
should be communicated. To help improve
interprofessional communication and collab-
oration, the Agency for Healthcare Research
and Quality has recommended that health care
practitioners be educated using a standard
communication tool.
11
e strategy of having
each health care provider use a standardized
format to communicate has been shown to
reduce communication failures.
12
e Situation, Background, Assessment,
Recommendation (SBAR) tool—derived from
Denise Cooper University of Michigan-Flint
School of Nursing, 303 East Kearsley St., WSW
2172, Flint, MI 48502 (deniser@umflint.edu).
Please address all correspondence to Denise
Cooper.
Megan Keiser University of Michigan, Flint.
Karen Berg University of Michigan, Flint.
Erica Sherman University of Michigan, Flint.
e authors declare no conflicts of interest.
Received January 8, 2018, and accepted
December 4, 2018.
Supplemental digital content is available for this
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Copyright © 2019 Academy of Physical erapy
Education, APTA
DOI: 10.1097/JTE.0000000000000092
Vol 33, No 3, 2019 Journal of Physical Therapy Education 177
Copyright © 2019 Academy of Physical Therapy Education, APTA Unauthorized reproduction of this article is prohibited.