Transformational leadership and work engagement: Exploring the
mediating role of structural empowerment
Ariadna Monje Amor
*
, Jos
e Pablo Abeal V
azquez, Jos
e Andr
es Faí
~
na
Faculty of Economics and Business, Universidade da Coru~ na, Campus de Elvi~ na s/n, 15071, A Coru~ na, Spain
article info
Article history:
Received 21 November 2018
Received in revised form
3 April 2019
Accepted 27 June 2019
Available online xxx
Keywords:
Transformational leadership
Work engagement
Structural empowerment
Mediation
Tourism
abstract
The purpose of this study is to investigate the mediating role of structural empowerment in the positive
relationship between transformational leadership and work engagement. Based on self-reported ques-
tionnaires from 240 employees working in the tourism sector in Galicia (northwest of Spain), the findings
reveal that the linkage between transformational leadership and work engagement is partially mediated
by structural empowerment. These results imply that transformational leaders foster work engagement
by enabling access to information, opportunities, support and adequate resources. This empirical study is
one of the first to examine the role of structural empowerment as a mediator between transformational
leadership and work engagement and may serve as a reference for promoting work engagement in
service organizations. A number of contributions and practical implications are discussed.
© 2019 Elsevier Ltd. All rights reserved.
1. Introduction
Work engagement has become a very popular term and a sub-
ject of great interest in the field of management and positive psy-
chology over the past 20 years. Having an engaged workforce is a
competitive advantage for organizations as it is associated with
favourable organizational outcomes (Kahn, 1990; Saks, 2006;
Schaufeli, Salanova, Gonz alez-Rom a, & Bakker, 2002).
Leadership is a critical component that influences the work
environment and the way employees perceive their work
(Christian, Garza, & Slaughter, 2011). Specifically, transformational
leadership behaviours such as intellectual stimulation and indi-
vidual consideration may engender a supportive organizational
climate that stimulates high levels of work engagement (Avolio &
Bass, 1995) and enhances followers' internal motivation (Avolio &
Yammarino, 2002). Further, transformational leaders who set
clear expectations, praise employees for good performance, are fair,
and are concerned about employees may play a part in bringing
about feelings of attachment to one's work and psychological safety
(Kahn, 1990; Macey & Schneider, 2008).
Structural empowerment refers to having access to information,
support, enough resources and opportunities to learn and grow at
work (Kanter, 1977). Moreover, leaders play an important role in
creating empowering workplace conditions that may result in
positive personal and organizational outcomes (Cummings et al.,
2010). Bakker and Demerouti (2008) suggested that engaged em-
ployees are more imaginative, productive and more willing to go
the extra mile. Therefore, the embedded understanding of the
relationship between transformational leadership and structural
empowerment is a key to increasing work engagement in today's
highly competitive business environment.
The primary purpose of this study is to investigate the medi-
ating role of structural empowerment in the positive relationship
between transformational leadership and work engagement in the
Galician tourism sector (northwest Spain). The tourism sector in
Galicia is one of the pillars of the economy, being one of the most
powerful industries that generates employment. In the past few
years, efforts have focused on the promotion of competitiveness,
innovation and the internationalization of this industry, which
makes this a relevant context for this study.
2. Theoretical background and hypotheses
2.1. Transformational leadership and structural empowerment
Empowerment is a key component of organization effectiveness
that may increase when control and power are distributed (Keller &
* Corresponding author.
E-mail addresses: ariadna.monje@udc.es (A. Monje Amor), j.abeal@udc.es
(J.P. Abeal V azquez), fai@udc.es (J.A. Faí ~ na).
Contents lists available at ScienceDirect
European Management Journal
journal homepage: www.elsevier.com/locate/emj
https://doi.org/10.1016/j.emj.2019.06.007
0263-2373/© 2019 Elsevier Ltd. All rights reserved.
European Management Journal xxx (xxxx) xxx
Please cite this article as: Monje Amor, A et al., Transformational leadership and work engagement: Exploring the mediating role of structural
empowerment, European Management Journal, https://doi.org/10.1016/j.emj.2019.06.007