Adoption intention and effectiveness of digital collaboration platforms for online learning: the Indian students ’ perspective Archana Singh MBA Department, JSPM Narhe Technical Campus, Savitribai Phule Pune University, Pune, India Sarika Sharma Symbiosis Institute of Computer Studies and Research, Symbiosis International (Deemed) University, Pune, India, and Manisha Paliwal Vaikunth Mehta National Institute of Co-operative Management, Pune, India Abstract Purpose – Covid-19 outbreak has compelled the world-wide education system to use the digital collaboration platform (DCP) for online learning, for robust inclusive sustainable education. The purpose of this paper is to understand the adoption intention and effectiveness of DCP using technology acceptance model (TAM) for online learning among students studying in higher education institutes (HEIs) in India. Design/methodology/approach – A structured questionnaire has been adopted to survey and collect data from 324 students studying in HEI of Maharashtra state in India. The questionnaire consisted of 28 constructs. The constructs in this section were measured using a five-point Likert scale ranging. In the first step, first-order confirmatory factor analysis is carried out by using the software IBM AMOS-20. The initial model is generated for six constructs, and outcomes are used to analyze the model’s goodness of fit and construct validity. In second step, structural equation modelling is carried out to do the path analysis of the proposed model. Findings – The findings connote that the interactivity, cost-effectiveness and the core TAM constructs as perceived usefulness form positive attitude towards usage of DCP and intention to adopt it in near future by the students of HEI of India. The research is an attempt to provide possible explanations for the epochal relationships between the constructs and discusses the usage of information, which can be further used to enhance the acceptance of DCP among students in urban as well as rural India. Research limitations/implications – The results and findings will provide a direction to the various stakeholders such as educators, management, learners and the parents on the adoption intention of digital collaborative platform from a learner’s point of view. This will lead to the knowledge which will help in practical implementations of these technologies. Practical implications – The results and findings will provide a direction to the various stakeholders such as educators, management, learners and the parents on the adoption intention of DCP from learner’s point of view. This will lead to the knowledge which will help in practical implementations of these technologies. The findings imply that the interactivity, cost-effectiveness and the core constructs of TAM such as perceived usefulness form positive attitude towards usage of DCP and intention to adopt it in near future by the students of HEI of India. This research provides possible explanations for the significant relationships between the constructs and discusses how this information can be used to enhance the acceptance of DCP among students in urban as well as rural India. Social implications – This research provides possible explanations for the significant relationships between the constructs and discusses how this information can be used to enhance the acceptance of DCP among students in urban as well as rural India, which is the need of hour for sustainable education. Digital collaboration platforms Received 7 July 2020 Revised 27 July 2020 Accepted 28 July 2020 Interactive Technology and Smart Education © Emerald Publishing Limited 1741-5659 DOI 10.1108/ITSE-05-2020-0070 The current issue and full text archive of this journal is available on Emerald Insight at: https://www.emerald.com/insight/1741-5659.htm