Exploring e-deal proneness:
the interplay of price consciousness
and anticipatory regret
Isaac Cheah
School of Management and Marketing, Curtin University, Perth, Australia
Anwar Sadat Shimul
Curtin University, Perth, Australia, and
Brian ’t Hart
School of Business, Trinity Western University, Langley, Canada
Abstract
Purpose – This research investigates the factors influencing consumers’ intention to purchase e-deals from
group buying websites, focussing on e-deal proneness, price consciousness and anticipatory regret.
Design/methodology/approach – Three studies (n 5 539) were conducted using data collected from an
online consumer panel and tested via structural equation modelling and PROCESS macro in SPSS.
Findings – The findings suggest that subjective norms, perceived behavioural control and attitudes
positively influence consumers’ e-deal purchase intention. Additionally, price consciousness amplifies the
relationship between consumers’ e-deal proneness and purchase intention, and price-conscious respondents
are more likely to have the intention to buy e-deals when faced with some form of anticipatory regret.
Practical implications – Based on the research findings, practitioners are advised to prioritise social norms
and entertainment value when promoting the attractiveness of e-deals, using strategies such as social media
and influencer marketing. Brands should also emphasise the value of e-deals by showcasing comparative price
savings and discounts to motivate consumers to buy.
Originality/value – This paper addresses an interesting and practical issue related to the effects of group
buying websites, focussing on e-deal proneness, price consciousness and anticipatory regret.
Keywords e-deals, Price consciousness, Anticipatory regret, Theory of planned behaviour, Attitude,
Purchase intention
Paper type Research paper
1. Introduction
Heavily discounted service deals are becoming increasingly popular in online group buying
(OGB) websites, such as Groupon and Scoopon. Potential purchasers frequenting these
websites often rely on indicators that amalgamate insights from prior consumers’
interactions to shape their buying choices. Deal popularity is an example of such
information cues (Sun et al., 2023; Bae and Koo, 2018; Kao et al., 2020). It shows the
cumulative number of deals sold to consumers within a specific time duration (Ieva et al.,
2018; Luo et al., 2014).
Prior studies have firmly established that in conventional retail settings, consumers tend
to perceive and evaluate the various cues collectively instead of isolating them individually
(Cheah et al., 2015).
Through the OGB platform, vendors promote their products and services, whilst the OGB
website displays details like the discount percentage, original price, discounted price,
minimum number of buyers required, offer expiration time and vendor information (Sun
et al., 2023). Consumers who express interest in an offer typically make a prepayment and
then receive the purchased goods or services at a later date (Xiao, 2018; Ieva et al., 2018). In
contrast to traditional e-commerce, OGB primarily focusses on experiential offerings such as
vouchers for dining, entertainment and accommodations (Bae and Koo, 2018; Xiao, 2018).
E-deals: price
consciousness
and regret
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https://www.emerald.com/insight/1355-5855.htm
Received 25 May 2023
Revised 26 July 2023
28 October 2023
Accepted 28 October 2023
Asia Pacific Journal of Marketing
and Logistics
© Emerald Publishing Limited
1355-5855
DOI 10.1108/APJML-05-2023-0459