International Journal of Membrane Science and Technology, 2023, Vol 10, No 4, pp. 957-977 957 Bridging Theory and Practice: A Qualitative Inquiry into the On-the- Job Training (OJT) Experiences of Hospitality Management Students at West Visayas State University- Lambunao Ma. Gerlia Aujero-Blanza 1 , DBM-HM; Mary Jocerie C. Laman, MHM 2 ; Jyssa C. Pelaez, MHM 3 ; Resanie G. Hosenilla, MSBA-HRM 4 1 Director- Research, Innovation, & Extension, WVSU-Lambunao Campus, Iloilo, Philippines ORCID: https://orcid.org/0000-0001-8014-2620 2 School of Management, WVSU-LC, Iloilo, Philippines. ORCID: https://orcid.org/0009-0003- 8456-0514 3 School of Management, WVSU-LC, Iloilo, Philippines. ORCID: https://orcid.org/0009-0003- 4994-4870 3 School of Management, WVSU-LC, Iloilo, Philippines. ORCID: https://orcid.org/0009-0000- 6486-7234 Abstract: This research delves into the lived experiences of fourth-year hospitality management students from West Visayas State University-Lambunao during their On-the-Job Training (OJT). Using a phenomenological qualitative methodology, the study sought to uncover the intricate perceptions, emotions, and reflections of the students. Data was primarily gathered through comprehensive semi-structured interviews and was complemented by a review of reflective journals maintained during the OJT period. A purposive sampling approach was chosen, bringing together 25 participants aged between 20-23, ensuring a balanced representation across gender, nature of OJT establishment, and training duration. A thorough thematic analysis of the data highlighted key themes that emerged from the students' OJT experiences. The results offer valuable insights into the challenges and outcomes of OJT, serving as a resource for educators, industry partners, and upcoming hospitality students. Keywords: On-the-Job Training (OJT), Phenomenological qualitative methodology, Hospitality management students, Thematic analysis, Reflective journals 1. INTRODUCTION Background of the hospitality management field and the importance of OJT The hospitality management field encompasses a wide range of services, including accommodations, food and beverage, event planning, theme parks, and transportation, among others (Walker, 2016). Central to the success of businesses in this sector is the delivery of high-quality services that meet or exceed customer expectations (Kandampully, Zhang, & Bilgihan, 2015). Given the dynamic and service-intensive nature of the industry, it's essential that students in hospitality management programs receive practical, hands-on training to supplement their academic studies. This is where On-the-Job Training (OJT) plays a critical role. OJT provides students with real-world experience that allows them to bridge the gap between theory and practice (Baum, 2007). It offers opportunities to apply classroom knowledge in practical settings, develop problem-solving skills, and understand the complexities of the hospitality environment (Chen & Shen, 2012). Additionally, OJT helps students cultivate soft skills such as communication, teamwork, and customer service, which are paramount in the hospitality sector (Raybould & Wilkins, 2005). Moreover, through OJT, students gain invaluable industry connections