Int. J. Knowledge Management Studies, Vol. 4, No. 3, 2010 233 Copyright © 2010 Inderscience Enterprises Ltd. Paved with good intentions: discrepancies in knowledge sharing among high-tech workers Iris Reychav* Department of Industrial Engineering and Management, Ariel University Center, P.O. Box 40700, Ariel, Israel E-mail: irisre@ariel.ac.il *Corresponding author Jacob Weisberg Graduate School of Business Administration, Bar-Ilan University, Ramat-Gan 52900, Israel E-mail: weisberg@mail.biu.ac.il Abstract: Academics and practitioners alike have stressed the significance of managing knowledge in today’s competitive environment. Numerous efforts have been made to foster attitudes towards knowledge sharing given the gap between individuals’ intentions and actual sharing. This study examines the discrepancy between intention and behaviour to donate and collect explicit and tacit knowledge. The data were collected from 278 Hi-Tech workers in two telecommunications companies. The findings reveal a significant gap in the knowledge-sharing process between intention and behaviour to give and receive both explicit and tacit knowledge. This study suggests a more delicate look from the theoretical perspective into the discretion between an intention to share knowledge and the actual behaviour of doing so, and it contributes to management practice by exploring the issues involved in turning intention to share knowledge into actual behaviour. Keywords: intention; behaviour; knowledge sharing; explicit knowledge; tacit knowledge; donate knowledge; collect knowledge. Reference to this paper should be made as follows: Reychav, I. and Weisberg, J. (2010) ‘Paved with good intentions: discrepancies in knowledge sharing among high-tech workers’, Int. J. Knowledge Management Studies, Vol. 4, No. 3, pp.233–247. Biographical notes: Iris Reychav holds an MSc in Industrial Engineering, and has 10 years’ experience at Motorola in the field of information systems. She earned her PhD from Bar-Ilan University’s Graduate School of Business Administration, and did her post-doctoral work at the Faculty of Management of Tel Aviv University. Today, she is a Senior Lecturer at Ariel University Centre. Her current research interests include knowledge management, ethics, virtual communities, internet and customer relationships management. Jacob Weisberg is the Professor of Management at the Graduate School of Business at Bar-Ilan University, Israel. He served as the Director of the school and currently Heading the Management and OB area. He received his PhD