The interactive effects of
religiosity and recognition
in increasing donation
Felix Septianto
UQ Business School, Brisbane, Australia and
University of Auckland Business School, Auckland, New Zealand
Fandy Tjiptono
Victoria University of Wellington, Wellington, New Zealand
Widya Paramita
Faculty of Economics and Business, Gadjah Mada University,
Yogyakarta, Indonesia, and
Tung Moi Chiew
Universiti Malaysia Sabah, Sabah, Malaysia
Abstract
Purpose – The purpose of this paper is to examine a three-way interaction between the two motivational
orientations of religiosity (i.e. intrinsic and extrinsic) and recognition (in this study, an explicit expectation
that behavior is recognized) on charitable behavior. Further, drawing upon the evolutionary psychology
perspective, the status motive is predicted to mediate the predicted effects.
Design/methodology/approach – Three experimental studies were conducted using a 2 (intrinsic
religiosity: low/high; measured) 2 (extrinsic religiosity: low/high; measured) 2 (recognition: yes/no;
manipulated) between-subjects design to examine the predicted effects on likelihood to donate and donation
allocations in two Asian countries, namely, Indonesia and Malaysia.
Findings – The results show that recognition increases charitable behavior among consumers with a high
level of extrinsic religiosity but low level of intrinsic religiosity (Studies 1a, 1b and 2). Further, a status motive
mediates the predicted effects (Study 2).
Research limitations/implications – The present research provides a novel perspective on how
marketers can purposively use recognition in charitable advertising to encourage charitable behavior among
religious consumers – but only in Asia.
Practical implications – This paper presents the case for how a non-profit organization can develop
charitable advertising for disaster relief in Indonesia (Studies 1a and 1b) and Malaysia (Study 2). The findings
of this research could potentially be extended to other organizations in Asia or other countries where
religiosity places an important role in consumer behavior.
Originality/value – This research shows the interactive effect between extrinsic religiosity, intrinsic
religiosity and recognition can increase charitable behavior in Asia.
Keywords Recognition, Religiosity, Donation, Charitable advertising, Status motive
Paper type Research paper
Introduction
Religion is a significant part of life for many individuals, with about 80% of people
worldwide indicating a religious affiliation according to a recent report (Pew Research,
2017). Many companies and brands also incorporate religious concepts into their marketing
Effects of
religiosity and
recognition
Received 8 April 2019
Revised 2 November 2019
19 March 2020
6 June 2020
Accepted 21 June 2020
European Journal of Marketing
© Emerald Publishing Limited
0309-0566
DOI 10.1108/EJM-04-2019-0326
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