5/2/2020 Web-based services expected from libraries: A case study of management institutes in Mumbai city www.webology.org/2006/v3n2/a26.html 1/8 Webology, Volume 3, Number 2, June, 2006 Home Table of Contents Titles & Subject Index Authors Index Web-Based Services Expected from Libraries: A Case Study of Management Institutes in Mumbai City Satish Kanamadi Assistant Librarian, Tata Institute of Social Sciences (Deemed University), Sion-Trombay Road, Deonar, Mumbai - 400088. INDIA Email: kanamadi (at) gmail.com, satish (at) tiss.edu B.D. Kumbar Reader, Department of Library and Information Science, Karnatak University, Dharwad, 580 003, INIDA. Email: bdkumbar (at) yahoo.com Received April 25, 2006; Accepted June 29, 2006 Abstract This paper discusses the library portals and the web-based library services expected at management institutes in Mumbai City, Maharashtra State, India. The article explores the availability of institute website, importance and extent of the library details hosted on the institute website. This survey reveals that the lack of interest of users in library website is because of the inadequate and static information being made available on it. This case study also reveals about the services users expect to access through the Internet at their convenience. Suggestions are provided at the end on how to make library portal more informative in order to attract more and more users. Keywords Web portals, Management libraries, Web-based services Introduction Academic scenario, over the years, has undergone a tremendous change assuming new dimensions influenced by the technology driven applications. Management education is no exception to this. Traditional commerce and management education methods are observed to be inadequate. Quality service package delivery is a formidable task for all institutions of business education ( Gupta, 2003). The long-term sustainable advantages in the business education require more attention to the issue of service, quality and cost in the national and international markets. Libraries are mainly entrusted with a host of predetermined tasks like acquiring, organizing, preserving, retrieving and disseminating information to the users. Right from ancient times to the present Internet era, the primary objective of library has always been this. However, the way this purpose has been achieved has drastically changed.