Journal of Infrastructure, Policy and Development 2024, 8(1), 2371. https://doi.org/10.24294/jipd.v8i1.2371 1 Article Efficacy of embedding IT in human resources (HR) practices in education management Olympia Papaevangelou 1 , Dimitrios Syndoukas 1 , Stavros Kalogiannidis 1,* , Fotios Chatzitheodoridis 2 1 Department of Business Administration, University of Western Macedonia, 51100 Grevena, Greece 2 Department of Regional and Cross Border Development, University of Western Macedonia, 50100 Kozani, Greece * Corresponding author: Stavros Kalogiannidis, aff00056@uowm.gr Abstract: The ways that managers at various firms manage their human resources are significantly impacted by technology. This study investigated the efficacy of embedding IT in Human Resources (HR) practices in Education Management. More attention was also put on the effect of IT tools used in HR processes on education management, the relationship between IT embedded HR practices and education management, the effect of benefits of using IT in HR Processes on education management. The study used a cross-sectional survey design and data was collected from 320 HR professionals from the education sector of Greece and 10 officials from the ministry of education of Greece using a survey questionnaire and interview guide respectively. The study revealed that IT tools used in HR processes and IT embedded HR practices have a positive effect on education management. It was also confirmed that benefits of using IT in HR Processes positively influence the level of education management. The activities of the human resources department have changed as a result of technical developments like as software, devices, and the Internet of Things. In a larger sense, technology has changed how businesses conduct their operations throughout the world. The operation of human resource practices has seen a significant increase in communication within Greece's educational sector. It is important for different education institutions to focus on training HR managers on using different IT tools so as to enhance the quality of education management. Keywords: information technology; human resources (HR) practices; education management 1. Introduction 1.1. Background to the study The ways that managers at various firms manage their human resources are significantly impacted by technology. The activities of the human resource department have changed as a result of technical breakthroughs like as software, hardware, and the Internet of Things (IoT) (Ekwoaba et al., 2015). The use of information technology has been emphasised by Gardner et al. (2003) as being a crucial component of improving the effectiveness of public administration and management development. Johnson and Gueutal (2017) showed how technology has changed how human resource departments connect with employees, keep records, and evaluate employee performance. Effective use of technology at work improves both operational efficiency and effectiveness. In a larger sense, strategic information technology implementation is essential for attaining a nation’s objectives (Al Qalhati et al., 2020). On the other hand, improper use of different technology tools at work has a detrimental impact on how a business manages its human resources hence it is important for HR CITATION Papaevangelou O, Syndoukas D, Kalogiannidis S, Chatzitheodoridis F. (2024). Efficacy of embedding IT in human resources (HR) practices in education management. Journal of Infrastructure, Policy and Development. 8(1): 2371. https://doi.org/10.24294/jipd.v8i1.23 71 ARTICLE INFO Received: 7 July 2023 Accepted: 21 September 2023 Available online: 18 December 2023 COPYRIGHT Copyright © 2023 by author(s). Journal of Infrastructure, Policy and Development is published by EnPress Publisher, LLC. This work is licensed under the Creative Commons Attribution (CC BY) license. https://creativecommons.org/licenses/ by/4.0/