International Journal of Multimedia and Ubiquitous Engineering Vol. 9, No. 12 (2014), pp. 229-240 http://dx.doi.org/10.14257/ijmue.2014.9.12.21 ISSN: 1975-0080 IJMUE Copyright ⓒ 2014 SERSC Analysis and Design of Knowledge Management Systems for School of Information System at XYZ University (A Case Study Approach) Yohannes Kurniawan and Siti Elda Hiererra Bina Nusantara University, Jakarta, 11480, Indonesia Kurniawan_yohannes@yahoo.com, elda.siti@gmail.com Abstract The purpose of this paper is to analyze and to design knowledge management systems in the School of Information Systems at XYZ University, which will improve organization’s performance and deliver innovation to organization as well as provide solutions when it’s needed. Analytical method that used in this study consist of two methods namely data & information collection method and analysis & design information systems method. Data & information collection method was obtained based on literature review study, while analysis & design information systems method was obtained by using object based information systems with the unified processes. The conclusion from this research is knowledge management systems provide solutions to address the problem of managing knowledge in academic and operation area in the School of Information Systems, by designing web based information systems which can make the process of production and distribution knowledge more effective and more efficient. Keywords: knowledge management, analysis, design 1. Introduction In the competition era among educational institutions, especially in a higher education or university level, the management inside organizations are required to face new challenges especially in nature of competition changes and also in dynamic environment or constantly changing and evolving (See Figure 1). So as universities should increase good quality services that will lead to student satisfaction. The universities not only will compete in national level but also compete in global level. One of the strategies that will help the organization to provide good quality services and also able to compete globally is by applying knowledge management (KM) to enhance knowledge sharing process. And Boisot [1] proposed two key points about knowledge sharing: (1) The more easily data can be structured and converted into information; (2) The less data that has been so structured requires a shared context for its diffusion. Online Version Only. Book made by this file is ILLEGAL.