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Introduction
Nursing handover is the transfer of responsibility and accountability
for patients care between nurses that conducted three times a day in
most nursing wards globally.
1
It has been described as having different
functions such as transfer of information as an overt functions and
socialization, cohesiveness and release of frustrations and emotions
as covert functions.
2,3
Each ward vary in their method of sharing
information during handover, range from face-to-face verbal reports
in the station or at the patient’s bedside to written and taped reports.
4,5
It is a crucial part of a nurse’s duty that each nurse should allocate
38% of his/her working hours to conduct this process.
6
Research
showed that the total nursing hours devoted to nursing handover each
day in 1995 is seven. Consequently, the cost of nursing handover
estimated at averages US $181.72 per day for one nursing unit.
Considering a hospital with 10 wards, a nursing handover translates
into a cost of US $1,817.20 per day, US $12,720.40 per week, US
$50,881.60 per month, and US $610,570.20 per year, so nursing
handover is too way time consuming and costing.
7
Also, researchers
showed that communication failures at handover are as a major
source of error in hospitals (65% of sentinel events)
8,9
and ineffective
handover could lead to delayed in diagnosis and test ordering,
decreased patient satisfaction and increased hospitals complications,
10
but when nursing handover is done in an ethnically based manner,
the quality and safety of patient care is improved, relationships are
strengthened, and team effciency and functioning are enhanced.
11
So in the fscally challenged world of health care, these problems
may serve as an incentive to focus attention on a more effcient
means of nursing handover. To date, a variety of interventions
for improving nursing handover is applied,
12‒15
but since nursing
handover is a multidimensional process it should be considered in
action research study to insure that accurate information is collected
and communicated at each step of the change process.
14
Action
research is a useful method for developing innovation, improving
healthcare, developing knowledge and understanding in practitioners,
and involvement in users and staff.
16‒18
The participatory process is
educative and empowering, involving a dynamic approach in which
problem identifcation; planning, action and evaluation are interlinked
and Knowledge may be advanced through refection and research.
19‒23
A key consideration in determining whether an intervention should be
provided in a given hospital setting is whether the effects of a program
justify the costs of providing that program and the benefts.
24,25
The
most frequently used techniques for economic evaluation in health
care is cost-effectiveness. It aims to inform health policy makers
about the best way to allocate limited health care resources in order
to obtain maximal health outcomes.
26
So, this study aimed to improve
nursing handover through an action research study and asses the cost
effectiveness of the program.
Methods
Design: This study was an economic evaluation (cost-effectiveness
analysis) conducted in parallel with an action research study from the
nursing service perspective.
Participants and setting: The participants including 12 nurses,
2 diplomas, the head nurse and academic researchers as facilitators
started the research in a pediatric ward during 20 month in Shiraz in
the South of Iran during 2012 to 2014.
Intervention: The participants worked through two cycles of
refection and action for change. In the frst phase, the facilitators
and participants discovered the challenges of nursing handover. After
that the participants refected on their experiences and designed an
operational plan and prioritized them. In this phase they participated
in two workshops for empowerment in nursing handover. Third phase
resulted in implementing action plan and immersing in action for
change for about four months. At the end of the frst cycle evaluation
Nurse Care Open Acces J. 2018;5(6):343‒346. 343
©2018 Sarvestani et al. This is an open access article distributed under the terms of the Creative Commons Attribution License,
which permits unrestricted use, distribution, and build upon your work non-commercially.
Cost effectiveness of nursing handover: an action
research
Volume 5 Issue 6 - 2018
Raheleh Sabet Sarvestani,
1
Abdosaleh
Jafari,
2
Marzieh Moattari,
3
Alireza Nikbakht
Nasrabadi,
4
Marzieh Momennasab,
3
Shahrzad
Yektatalab
3
1
Student Research Committee, Shiraz University of Medical
Sciences, Iran
2
Instructor of Health Human Resources Research Center, Shiraz
University of Medical Sciences, Iran
3
Department of Nursing, Shiraz University of Medical Sciences,
Iran
4
Department of Nursing, Tehran University of Medical Sciences,
Iran
Correspondence: Raheleh Sabet Sarvestani, PhD of Nursing,
Student Research Committee, Shiraz University of Medical
Sciences, Shiraz, Iran, Tel 09173122634,
Email
Received: May 05, 2017 | Published: November 20, 2018
Abstract
Objective: This study aimed to improve nursing handover and assessed the cost
effectiveness of the intervention.
Background: Nursing handover is a substantial part of nurse’s duty that is time
consuming and costing, these factors may serve as an incentive to focus attention on
a more efficient means of nursing handover in the fiscally challenged world of health
care.
Method: This study conducted using an action research design during 2012 to 2014 in
Iran. We did an economic evaluation from the nursing service perspective.
Result: Result showed that Strategies after the intervention compared to pre-
intervention strategies reduced costs to $309,641 and increased the amount of
effectiveness to 0.45.
Conclusion: This study showed that Strategy after the intervention is a dominant
strategy compared to before. Also it resulted in deep understanding of participants
about principles of handover in real world through action and reflection.
Keywords: handover, nursing, cost effectiveness, action research
Nursing & Care Open Access Journal
Research Article
Open Access