Novels and novelty in trend research — Using novels to perceive weak
signals and transfer frames of reference
Jan Oliver Schwarz
a,
⁎, Rixa Kroehl
b,1
, Heiko A. von der Gracht
b,1
a
Aarhus University, Business and Social Sciences, Department of Business Administration, Haslegardsvej 10, 8210 Aarhus V, Denmark
b
Institute for Futures Studies and Knowledge Management (IFK), EBS Business School, Konrad-Adenauer-Ring 15, 65187 Wiesbaden, Germany
article info abstract
Article history:
Received 10 November 2012
Received in revised form 7 September 2013
Accepted 13 September 2013
Available online xxxx
Science fiction (SF) prototyping uses fictional stories about the future to investigate the
implications of science and technology not yet feasible at present. Since such a setting
enhances creativity and perception, it has been identified as a means to develop new products,
services, and business models. Novelty starts with weak signals of change within an
environment and leads to innovations. From a constructivist perspective, in which knowledge
needs to be processed or “constructed”, weak signals of change are not perceived by the
outside environment. Rather, they have to be conceptualized in a cognitive process. We use
this theoretical perspective to illustrate the value of novels in identifying and cognitively
conceptualizing weak signals. With the support of sense-making theory, we illustrate how
novels contribute to comprehending novelty in two frames of reference: by broadening the
perspective, enhancing the creativity, and increasing the sensitivity of managers/corporate
decision makers to detect weak signals; and by ensuring that the customer comprehends the
link of an SF prototype to a future product or service. Our theoretical considerations are
illustrated by an example from the novel, Super Sad True Love Story, in which the SF prototype
is part of a broader fictional story.
© 2013 Elsevier Inc. All rights reserved.
Keywords:
Science fiction prototyping
Weak signals
Trend
Novels
Frames of reference
Sense-making
1. Introduction
Minor changes in the business environment can evolve into
major trends or herald the next innovation and can therefore
be decisive for the success or failure of a company [1]. Such
modest developments are called weak signals because they are
not immediately obvious and are difficult to identify [1]. Due
to their potential impact, they play a considerable role in
corporate foresight.
Ansoff [2] first introduced the concept of weak signals and
thus laid the basis for trend management [3]. Ansoff's [2]
concept aimed at detecting indicators of environmental changes
early that could lead to strategic surprises and events, which
have the potential to jeopardize an organization's strategy. He
described weak signals as external or internal signs, occur-
rences, and developments too immature to precisely assess
their impact or complete reactions [4]. A weak signal can also be
perceived as an upcoming trend.
However, how can companies benefit from detecting weak
signals if we assume that the future cannot be predicted, it
can only be shaped? What does this imply for organizations
trying to detect and make sense of weak signals in their
environment earlier than competitors in order to create and
sustain competitive advantage? Furthermore, how can com-
panies distinguish between significant and insignificant weak
signals? From a corporate perspective, what makes weak
signals attractive or worthwhile to invest in? And how can
companies safeguard themselves from disregarding relevant
weak signals and reduce blind spots?
One challenge for companies appears to be how to link
weak signals to the world of the customer, in respect to
designing products and services. However, we cannot predict
Technological Forecasting & Social Change xxx (2013) xxx–xxx
⁎ Corresponding author. Tel.: +45 89 97895072.
E-mail addresses: mail@joschwarz.com (J.O. Schwarz),
rixa.kroehl@ebs.edu (R. Kroehl), heiko.vondergracht@ebs.edu
(H.A. von der Gracht).
1
Tel.: +49 611 7102 2100; fax +49 611 7102 10 2199.
TFS-17848; No of Pages 8
0040-1625/$ – see front matter © 2013 Elsevier Inc. All rights reserved.
http://dx.doi.org/10.1016/j.techfore.2013.09.007
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Please cite this article as: J.O. Schwarz, et al., Novels and novelty in trend research — Using novels to perceive weak signals and
transfer frames of reference, Technol. Forecast. Soc. Change (2013), http://dx.doi.org/10.1016/j.techfore.2013.09.007