295
Training System Effectiveness in Australia
Christopher T. SELVARAJAH
Department of Management Systems, Massey University
Albany, Private bag 102 904, North Shore MSC, Auckland,
NewZealand
Studies have shown that the industry category which an
organization is in, influences the type of strategies that the
organization in the particular industry will choose [1]. In this
article the overall perceptions of 151 Australian managers (all
former MBA students of Deakin University, Australia) to train-
ing system effectiveness are reported in relation to the type of
industry their organizations are in. The proposition that was
tested and reported in this article is, that strategies adopted by
organizations within a given industry are influenced by the na-
ture of the industry. The findings generally support this impera-
tive. However, the research findings also suggest that there
are conditions in the immediate environment which may have
some influence on the structure of the organization which in
turn influences strategy. The view that the state of the immedi-
ate environment may influence strategy rather than strategy
determining structure is also supported by researchers, like
Robbins [2]. He, however, cautions against global acceptance
of the proposition that structure follows strategy.
Keywords: Training, strategy, structure, effectiveness
Christopher T. Selvarajah (B.A.,
Tasmania; M.B.A., Dip. T & D,
Massey; Ph.D, Deakin) is a Profes-
sor in the Department of Manage-
ment Systems at Massey Univer-
sity (Albany), New Zealand. He
has lectured at Universiti Brunei
Darussalam, Trisakti Universitas in
Indonesia, Deakin University and
Swinburne University of Technol-
ogy in Australia, and the Malaysian
Institute of Management in Kuala
Lumpur. Dr. Selvarajah has pub-
lished widely in business and man-
agement journals and has contrib-
uted numerous case studies to the Melbourne University Case
Library. He has authored, co-authored and edited a number of
books. His recent book publications include, International
Business, Management: A Behavioural Approach and Man-
agement Case Studies. All published by Longman Cheshire,
Melbourne.
lOS Press
Human Systems Management 13 (1994) 295-302
0167-2533/94/$5 .00 © 1994, lOS B.V.
1. Introduction
It should be noted that the perception of an envi-
ronment is basically what an individual sees or per-
ceives it to be. Therefore the degree of differentia-
tion of the environment depends on the individu-
ai's perception of what makes up the specific or
general environment and his assessment of the en-
vironmental conditions [3].
In this article ten training systems effectiveness
criteria are found to have strong correlation to the
structural variable, industry type and these are dis-
cussed under the headings; written training depart-
ment policy, planning, database, adequate funds
for training, conflict monitoring mechanism and
output. Chi-square tests at 0.05 significance level
have been used to determine the correlationships
between the training system effectiveness criteria
and industry type (Table 1).
2. Training System Effectiveness
It is appropriate to consider the training system
in an organization as a strategic constituent, since
training systems, like other systems in an organiza-
tion, contribute to the overall effectiveness of the
organization [4, 5]. Mahajan defines the strategic
constituency approach to the evaluation of per-
formance in an organization as the extent to which
all the organization's constituents are minimally
satisfied [5]. Strategic constituents in this sense re-
fer to any group of individuals who have stake in
the organization, such as the members of the train-
ing group in an organization.
Connolly et al. [6] suggest that merely prescrib-
ing effectiveness criteria is not appropriate,
whether single or multidimensional criteria are uti-
lized. The methodology suggested is to examine
effectiveness from the perspective of the organiza-
tion's strategic constituents or subunits. They ar-
gue that the criteria of effectiveness of the strategic
constituent must be satisfied if the organization is
to be effective. Connolly et al. draw relationship