Association for Information Systems AIS Electronic Library (AISeL) AMCIS 1999 Proceedings Americas Conference on Information Systems (AMCIS) December 1999 Te Customer Resource Life Cycle: An Empirical Validation Gerald Gonsalves East Carolina University Albert Lederer University of Kentucky Robert Mahaney University of Kentucky Henry Newkirk Follow this and additional works at: htp://aisel.aisnet.org/amcis1999 Tis material is brought to you by the Americas Conference on Information Systems (AMCIS) at AIS Electronic Library (AISeL). It has been accepted for inclusion in AMCIS 1999 Proceedings by an authorized administrator of AIS Electronic Library (AISeL). For more information, please contact elibrary@aisnet.org. Recommended Citation Gonsalves, Gerald; Lederer, Albert; Mahaney, Robert; and Newkirk, Henry, "Te Customer Resource Life Cycle: An Empirical Validation" (1999). AMCIS 1999 Proceedings. 142. htp://aisel.aisnet.org/amcis1999/142 brought to you by CORE View metadata, citation and similar papers at core.ac.uk provided by AIS Electronic Library (AISeL)