246 Rizk
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Chapter XII
Venturing the
Unexplored:
E-Readiness Assessment
of Small and Medium
Enterprises in Egypt
Nagla Rizk, The American University in Cairo, Egypt
Abstract
This chapter adopts a micro approach towards assessing the e-readiness of small and
medium enterprises in the textile industry in Egypt. The analysis focuses on evaluating
firms’ level of connectivity, awareness and usage of ICTs and identifies barriers to e-
readiness. The chapter adds to the literature on e-readiness assessment, which is mostly
macro in nature. The micro approach focuses on ICT awareness and usage patterns,
and has the advantage of capturing variations at the firm level. Based on connectivity
alone, neither small nor medium firms under study were found close to being e-ready.
However, extending e-readiness to include the use and awareness of ICTs, one may
conclude that e-readiness is in general directly proportional to size. Medium-sized
firms, therefore, are potentially e-ready. The chapter argues that raising SME e-
readiness would require heavy investment in human capital and raising awareness in
addition to upgrading levels and types of connectivity.
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This chapter appears in the book, Electronic Business in Developing Countries: Opportunities and
Challenges edited by Sherif Kamel. © 2005, Idea Group Inc.