European Project Management Journal, Volume 8, Issue 2, December 2018
17
Corresponding author. Email: artur.bjelica@mf.uns.ac.rs
ISSN 2560-4961 (online)
© 2018 IPMA Serbia
doi: 10.18485/epmj.2018.8.2.3
A PROJECT MANAGEMENT APPROACH TO E-HEALTH
MARKETING CAMPAIGNS
Artur Bjelica
1,2
, Vuk Rakočević
3
, Branka Rodić
4
,
Radmila Janičić
4
, Marina Jovanović Milenković
4
1
Faculty of Medicine, University of Novi Sad, Serbia
2
Clinical Center of Vojvodina, Department of Obstetrics and Gynecology, Novi Sad, Serbia
3
Embassy of Montenegro in the Republic of Serbia, Belgrade
4
Faculty of Organizational Sciences, University of Belgrade, Serbia
Abstract: The objective of the study is the designing of e-health marketing campaigns using the
principles of project management, with the aim to ensure a successful outcome of social
marketing goals. The analysis encompasses certain specific features of social marketing and
particular steps in designing social marketing campaigns in e-health. Based on the analyzed
concepts, a social marketing campaign is designed for promotion of reproductive health care
among women in the Republic of Serbia. The proposed campaign relies on extensive usage of e-
health services. It is pointed out that an appropriate project management is needed in order to
ensure a successful outcome of the campaign and the changes resulting in the behavior of the
target population.
Key words: Social marketing, e-health, campaign management.
1. INTRODUCTION
Promotion and prevention of reproductive
health is of great importance for a general
health and a prerequisite for human
development (Cumming, Morris, Simpson,
French, Kahana, Luciano, & Molik, 2016).
Reproductive health is involved in national
healthcare programs in the majority of
countries. There are numerous modalities that
can be used to implement promotion and
prevention in reproductive health programs.
These modalities are constantly being
investigated in order to meet reproductive
health standards. The aim is to perceive and
assess the reproductive health in population,
the opportunities for promotion of
reproductive health, and also to find out the
potential methods for their implementation.
The importance and potential of social
marketing strategies in reproductive health
promotion and prevention have been
recognized by numerous international studies
(Dooley, Jones, & Desmar, 2009; Firestone,
Rowe, Modi, & Sievers, 2017). Also, the
significance and implications of social media
in marketing were examined (Alves,
Fernandes, & Raposo, 2016).
In this paper, the possibilities offered by
marketing principles and social marketing
strategies are analyzed. The goal of the work
is to promote awareness of the importance of
reproductive health of women, and the impact
on the change in behavior if women in the
Republic of Serbia. To achieve this goal,
modern technologies and tools such as e-
health services promoted through social
media, will be used.
2. LITERATURE REVIEW
2.1. Social marketing in e-health
Marketing in healthcare is an important
segment for the maintenance and further
development of healthcare system, in addition
to medical knowledge and modern health
equipment. Marketing in healthcare
encompasses a range of activities – from
market research to profitability control, which
must be applied at all levels of healthcare in
order to satisfy the needs of healthcare users
and achieve appropriate benefit (profit, good