J Med Syst (2015) 39: 120
DOI 10.1007/s10916-015-0291-6
PATIENT FACING SYSTEMS
Towards Context-Aware and User-Centered Analysis
in Assistive Environments
A Methodology and a Software Tool
Jes ´ us Fontecha
1
· Ram´ on Herv´ as
1
· Tania Mond´ ejar
1
· Iv´ an Gonz ´ alez
1
· Jos´ e Bravo
1
Received: 20 March 2015 / Accepted: 20 July 2015 / Published online: 20 August 2015
© Springer Science+Business Media New York 2015
Abstract One of the main challenges on Ambient Assisted
Living (AAL) is to reach an appropriate acceptance level of
the assistive systems, as well as to analyze and monitor end
user tasks in a feasible and efficient way. The development
and evaluation of AAL solutions based on user-centered
perspective help to achive these goals. In this work, we have
designed a methodology to integrate and develop analytics
user-centered tools into assistive systems. An analysis soft-
ware tool gathers information of end users from adapted
psychological questionnaires and naturalistic observation of
their own context. The aim is to enable an in-deep analysis
focused on improving the life quality of elderly people and
their caregivers.
This article is part of the Topical Collection on Patient Facing
Systems
Jes´ us Fontecha
jesus.fontecha@uclm.es
Ram´ on Herv´ as
ramon.hlucas@uclm.es
Tania Mond´ ejar
tania.mondejar@esmile.es
Iv´ an Gonz´ alez
ivan.gdiaz@uclm.es
Jos´ e Bravo
jose.bravo@uclm.es
1
Esc. Superior de Inform´ atica, Paseo de la
Universidad, 4. 13071 Ciudad Real, Spain
Keywords Ambient intelligence · Ambient assisted
living · Methodology · User-centered analysis ·
Context-awareness · Psychological assessment
Introduction
Ambient Assisted Living (AAL) is an initiative that pro-
motes technological solutions to enhance the quality of life
(QoL) of elderly people. There is an increasing number of
solutions because of the evolution of assistive technologies
and the public support in this area.
In last years, an important number of assistive sys-
tems applies user-centered participatory approaches that
involve end-users during the whole project lifecycle [1]. The
application of user-centered methods (scenarios, mock-ups,
focus groups, interviews, real tests, naturalistic observa-
tion, etc.) enhances the requirement acquisition, the effec-
tive evaluation and, theatrically, ensures the final product
acceptation.
In general, the problem of these user-centered methods
is that they require a huge human effort and interdis-
ciplinary groups of work. Additionally, the user-centered
evaluation tests are typically developed into a lab environ-
ment. Even those tests conducted in the real user envi-
ronment usually require experts observing the evaluation
activities.
This work deals with the problems described above. We
have defined a conceptual methodology as a framework to
create and deploy AAL systems focused on the analysis of
user’s clinical aspects regarding quality of life (QoL). This
methodology defines specifications to collect user require-
ments from the environment, develop adaptable software