Journal of Informatics
Electrical and Electronics Engineering, 2023,
Vol. 04, Iss. 02, S. No. 100, pp. 1-12
ISSN (Online): 2582-7006
ISSN (Online) : 2582-7006
AISD-2023 1
Journal of Informatics Electrical and Electronics
Engineering (JIEEE)
A2Z Journals
Exploring the Potentials of Robotic Process
Automation: A Review
A. Rizvi
1
, Dr. N. Srivastava
2
1,2
Amity Institute of Information Technology, Amity University, Lucknow, Uttar Pradesh, India
1
anamta.rizvi@s.amity.edu,
2
nsrivastava2@lko.amity.edu
How to cite this paper: A. Rizvi and
N. Srivastava, “Exploring the Poten-
tials of Robotic Process Automation:
A Review,” Journal of Informatics
Electrical and Electronics Engineer-
ing (JIEEE), Vol. 04, Iss. 02, S No.
100, pp. 1–12, 2023.
https://doi.org/10.54060/jieee.202
3.100
Received: 10/07/2023
Accepted: 15/09/2023
Published: 20/11/2023
Copyright © 2023 The Author(s).
This work is licensed under the
Creative Commons Attribution
International License (CC BY 4.0).
http://creativecommons.org/licens
es/by/4.0/
Abstract
We are living in a world where every person wants to speed up their work with mini-
mal effort. Sometimes we have irksome and repetitive tasks that require a lot of la-
bour and time, and the solution to our trouble is automation. In 1946, the term "Au-
tomation" was coined. Now we can see that it has immensely impacted our lives, not a
single day goes by without making use of it. This review article explores the ideas, us-
es, advantages, and difficulties of Robotic Process Automation (RPA) in an effort to
give a thorough understanding of the field as it is today. This paper focuses on the
revolution of automation in every field and the way it helps boost business, improve
customer satisfaction, and relieve staff. It delves into the diverse applications of RPA in
different industries. It will elucidate the area of implementation and the use cases,
challenges, and benefits. It will also examine the sectors deploying RPA, such as bank-
ing and finance, healthcare, education, manufacturing, purchase and supply man-
agement, and digital forensics, and the outcomes observed by them. In conclusion, the
review paper serves as a comprehensive analysis of the potential of RPA by examining
its components, implementation, efficiency, and use cases in different industries. It
focuses on understanding the idea behind RPA, its implementation, the features of
RPA that can help them strengthen their business growth, such as affordability, relia-
bility, scalability, consistency, compliance, and accuracy, and the significant opportu-
nities for streamlining business processes.
Keywords
Robotic Process Automation, Digital Transformation, Industry 4.0, RPA Challenges,
RPA Benefits
1. Introduction
The world is moving towards digitalization, and the use of information systems and emerging technologies is increasing [1].
To cope with social, industrial, and economic needs, industries are adopting the latest emerging technology. Disruptive in-
Open Access