Human Systems Engineering and Design (IHSED2023), Vol. 112, 2023, 245–257
https://doi.org/10.54941/ahfe1004135
Logical Design Matrix (LDM): How to
Operationalize Systemic Projectual
Design Thinking in Complex Contexts
Katherine Mollenhauer
1
, Cala Del Río
2
, Javiera Rodriguez
1
,
Daniela Bianchi
3
, and Sara Riveros
3
1
Pontificia Universidad Católica de Chile, Santiago, Chile
2
Royal College of Art, London, UK
3
Laboratorio de Innovación Pública UC, Chile
ABSTRACT
In recent years, the design discipline has achieved a leading role in fields of knowledge
where complex projects requiring a systemic scope are addressed and implemented.
This has created the challenge for designers to communicate to others the way in
which this discipline generates knowledge in applied research projects. For most
design practitioners, this is implicit in the way projects are carried out, however,
professionals from other disciplines that make up teams do not always have the
same understanding of the process, making it difficult to move forward together
within a project framework. Simultaneously, nowadays the complexity of situations
being addressed has escalated exponentially. Problems are no longer bounded, where
there is a one-way solution, instead they exist within complex ecosystems and are in
constant movement, where responses must be systemic and have the same mutation
potential to evolve as the context and its issues do. In this context, designers as part
of interdisciplinary teams have a double challenge. On the one hand, to contribute
from and for the design discipline itself, by displaying and communicating the design
process methods within the design spectrum. And, on the other hand, to implement
and demonstrate to others the methodological contribution of the design projective
thinking in the general process of the multidisciplinary team. This article proposes and
discusses a model and a systemic instrument that addresses the complexity present in
the materialization and operationalization of the contribution of the projectual design
thinking process. The synthesis of the model and subsequent instrument is presented
through the review, systematization and discussion of cases where this tool has been
applied. Both methodological and systemic elements are relevant for the internal
organization of the applied research project as well as for the interdisciplinary team
that develops it and the stakeholders involved.
Keywords: Logical design matrix (LDM), Systemic design, Applied research, Projectual design
thinking process, Complex ecosystems, Interdisciplinary
© 2023. Published by AHFE Open Access. All rights reserved. 245