31ST DAAAM INTERNATIONAL SYMPOSIUM ON INTELLIGENT MANUFACTURING AND AUTOMATION DOI: 10.2507/31st.daaam.proceedings.107 THE ENCHANTING OF INFORMATION SYSTEMS WITH DIGITAL TECHNOLOGIES Zeljko Stojkic, Igor Bosnjak & Luka Saravanja This Publication has to be referred as: Stojkic, Z[eljko]; Saravanja, L[uka] & Bosnjak, I[gor] (2020). The Enchanting of Information Systems with Digital Technologies, Proceedings of the 31st DAAAM International Symposium, pp.0771-0779, B. Katalinic (Ed.), Published by DAAAM International, ISBN 978-3-902734-29-7, ISSN 1726-9679, Vienna, Austria DOI: 10.2507/31st.daaam.proceedings.107 Abstract Today’s production requirements, such as shorter lead times, higher quality, and at the same time, lower prices push companies to the limits. In order to overcome these problems and to be able to respond to user requirements, it is necessary to create a working environment, which will be characterized by a high degree of flexibility. One of the most important steps towards achieving balanced and flexible production is the application of digital technologies and organizational tools. The aim of this paper is to contribute to a better understanding of the possibilities of digital technologies in the field of information systems in production. Also, the goal is to offer manufacturing companies possible solutions to overcome obstacles on the way to digitalization and Industry 4.0. This paper will present an example of process optimization by using digital technologies. Also, an overview of the literature in the field of information systems improvement by means of digital technologies will be presented throughout the paper. It will also describe the current state of information systems (ERP systems) within SMEs and possible steps towards the optimization of production processes using digitalization. Finally, the measurement and evaluation of the efficiency of one part of the production process according to three different models will be presented. Keywords: Information systems; ERP; digital technologies; tracking technology; mobile application 1. Introduction In the condition of global competition on the market, companies can achieve a competitive advantage only by offering cheaper and better products and services. To achieve these goals, companies need effective and innovative business processes. Also, it should be emphasized that partial business changes are not enough to achieve this goal. Intensive, continuous and robust changes in the company’s business have to be conducted. These changes will have, as a result, lower expenditures, and shorter production cycles [1]. Changes are aimed at reshaping, restructuring, and innovating business processes through the application of information and digitalization technologies. Also, today’s production model, such as smaller series and a more comprehensive range of products and services with emphasized personalized and individualized characteristics, require from companies to make complete and continuous changes in business processes and the entire business. - 0771 -