Yustisia Jurnal Hukum - Vol. 12 No. 2 (August 2023) 153 - 167 Enhancing Consumer Protection in the Indonesian Finan- cial Service Sector through the Utilization of Standardized Contracts Lastuti Abubakar 1 ; Tri Handayani 2 1,2 Faculty of Law, Universitas Padjadjaran Corresponding author’s email: lastuti.abubakar@unpad.ac.id Article Information Abstract Submitted : May 15, 2022 The Financial Services Sector is a pioneer in developing standard Reviewed : October 27, 2022 contract regulations. This standard contract complements Revised : November 15, 2022 Contract Law that did not initially regulate standard contracts. Accepted : February 10, 2023 This study aims to analyze the development of standard contract regulation in the Indonesian financial services sector. It examines Keywords: consumer protection; financial service sector; standard contract Doi: 10.20961/yustisia. v12i2.61271 aspects that require strengthening so that standard contracts can become a protecting consumer tool in the financial services sector. This study uses a normative juridical approach with a descriptive-analytical research specification. The results show that: 1) The development of standard contract regulations in the POJK on Consumer Protection used by Financial Service Business Actors (PUJK) contains the principles and prohibitions on including exoneration clauses and undue influence. This provision fills the legal vacuum regarding standard contracts that still refer to the freedom of contract principle and Book III of the Civil Code and other related regulations. The use of the standard contracts encourages PUJK to comprehend the importance of consumer protection; 2) OJK should strengthen regulatory aspects by issuing guidelines on standard contract formats and contain correct interpretations of the scope of undue influence and supervise the standards contract both directly and indirectly that have been implemented by PUJK. I. Introduction A contract is a form of written agreement (I Gst. Agung Rio Diputra, 2018) that is commonly used in practice it is based on freedom of contract that has been recognized as a ‘general principle of civil law’ (Irakli, 2017). This written contract or agreement is one of the forms of agreement made by the parties besides the unwritten form (oral) and electronic form as the development of electronic-based forms of agreement (Lastuti Yustisia Volume 12 Number 2 (August 2023) Enhancing Consumer Protection in the.... 153 ©Authors 2023: This is an Open Access Research distributed under the term of the Creative Commons Attribution Licencee (https://Creativecommons.org/licences/by/4.0), which permits unrestricted use, distribution, and reproduction in any medium, provided the original works is properly cited