Please cite this article in press as: Wang, Y., et al., Green information, green certification and consumer perceptions of remanufctured
automobile parts. Resour Conserv Recy (2016), http://dx.doi.org/10.1016/j.resconrec.2016.07.015
ARTICLE IN PRESS
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RECYCL-3318; No. of Pages 10
Resources, Conservation and Recycling xxx (2016) xxx–xxx
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Resources, Conservation and Recycling
journal homepage: www.elsevier.com/locate/resconrec
Full length article
Green information, green certification and consumer perceptions of
remanufctured automobile parts
Yacan Wang
a,b,*
, Joseph R. Huscroft
c
, Benjamin T. Hazen
d
, Mingyu Zhang
a
a
School of Economics and Management, Beijing Jiaotong University, Beijing, China
b
Shanghai Collaborative Innovation Centre for WEEE Recycling, Shanghai, China
c
Department of Marketing, Transportation and Supply Chain Management, North Carolina A&T State University, USA
d
Department of Operational Sciences, Air Force Institute of Technology, OH, USA
a r t i c l e i n f o
Article history:
Received 11 March 2016
Received in revised form 29 June 2016
Accepted 26 July 2016
Available online xxx
Keywords:
Regulatory focus theory
Survey
Structural equation modeling
Remanufacturing
Green information
Green certification
Consumer perception
a b s t r a c t
Manufacturers face several obstacles when marketing remanufactured products, and therefore need to
be able to appeal to consumers’ motivational desires in order to influence their purchase decisions.
Informed by regulatory focus theory, this research contributes to this area of research by examining the
role that information regarding green attributes (energy saving, material saving and emission reducing)
of remanufactured products and green certification play in influencing consumer perceptions. Potential
consumers of remanufactured automobile parts in China were surveyed and the data were analyzed
via structural equation modeling. The results suggest that energy saving, material saving and emission-
reduction information regarding remanufactured products positively affect consumers’ perceived value
and trust of remanufactured products. Green certification moderates the relationships between both
the energy saving and material saving information and trust. This research improves understanding
of how firms can influence consumer perception of remanufactured products, thus contributing to the
discourse in the literature on remarketing of remanufactured products. The findings can be used to inform
practitioners who seek to optimize the value proposition of achieving green certification and informing
consumers about the environmentally friendly attributes of remanufactured products.
© 2016 Elsevier B.V. All rights reserved.
1. Introduction
The auto parts industry plays a crucial role in driving innovation
in remanufacturing while reducing negative environmental and
social impacts of manufacturing. This industry alone is valued at
approximately $1.1 trillion worldwide, and is comprised of reman-
ufacturers that service many types of automotive components that
are located in several countries. Due to the size of this indus-
try, auto part remanufacturing firms are under increased scrutiny
from governmental agencies and their consumers to improve
environmental management of their remanufacturing operations.
Therefore, proper management of remanufacturing sustainability
issues has the potential to impact company valuation and consumer
perception. Demonstrating increased, quantifiable performance in
specific sustainability areas will drive competitiveness and better
value to the consumer. Such areas include (but are not limited
*
Corresponding author at: School of Economics and Management, Beijing Jiaotong
University, Beijing, China.
E-mail address: ycwang@bjtu.edu.cn (Y. Wang).
to): (1) reducing energy use in the remanufacturing process, (2)
improving resource efficiency through effective waste manage-
ment practices, (3) ensuring highest qualities of standards via
proper certification, and (4) adequately managing environmental
and social externalities (SASB, 2014). Importantly, firms need to
signal their advancements in these areas via disseminating infor-
mation about their products and processes to consumers in some
regard.
Today’s auto part consumers are essential for the success of
remanufacturers, who need to convince consumers to choose a
remanufactured component versus purchasing a new, original
equipment manufacturer (OEM) item. Consumers are always on
the search for qualities of products that fall in line with their per-
sonal views on social issues, environmental issues, and personal
brand preference. The motivation of the consumer as well as the
desire to ensure sustainability of supply operations drives com-
panies to reduce environmental risks, reduce waste, and enhance
operational efficiencies (Singh et al., 2011; Lin et al., 2015). To
this end, consumers need to be informed of the inherent envi-
ronmental friendliness of remanufactured products. This means
the consumers need to better understand how and why reman-
http://dx.doi.org/10.1016/j.resconrec.2016.07.015
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