Enablers of green business process
management in the oil and
gas sector
Bader K. AlNuaimi, Mohammed Al Mazrouei and Fauzia Jabeen
College of Business, Abu Dhabi University, Abu Dhabi, United Arab Emirates
Abstract
Purpose – The integration of green business process management (GBPM) to the existing processes of the oil
and gas companies (O&G) in the Gulf Cooperation Council (GCC) countries can lower environmental damage in
the O&G sector (OGS), which causes more environmental hazards than other sectors. Studies suggest that
sustainability remains a challenge for GCC O&G companies. In this context, this study assesses the following
enablers and subenablers related to GBPM integration in these companies: strategy, management, people and
culture, information technology, methods and governance.
Design/methodology/approach – Using data from a survey of 12 strategy experts from four GCC O&G
companies and the analytical hierarchy process, this study prioritized the key enablers and subenablers
driving GBPM.
Findings – Strategy was the highest-ranked enabler, followed by management; governance was the lowest-
ranked enabler. Measuring green metrics was the highest-priority strategy enabler, and revising
responsibilities and management involvement in strategy development were the highest-priority sub-enablers.
Practical implications – This study recommends O&G companies to invest in optimizing the existing BPM
to enhance process-based decision-making, before GBPM integration. The formation of sustainability groups
can bring enablers together to improve sustainability performance. Management and governments must
reevaluate their commitment to sustainability while developing policies for the GCC OGS.
Originality/value – This study investigated which enablers and subenablers significantly affect GBPM
integration in the sector; the results can support researchers and practitioners with the necessary knowledge
for future developments.
Keywords Oil and gas sector, Gulf cooperation council, Green business process management, Sustainable
development, Analytical hierarchy process
Paper type Research paper
1. Introduction
Sustainability is a broad concept and can be applied to various fields, depending on its
environmental, economic and social implications. In the business context, organizations
should be aware of the importance of sustainability. In fact, an increased focus on the
environmental impact and responsibility of organizations has driven them to attach
importance to sustainability (Couckuyt and Van Looy, 2019). Therefore, it is imperative for
organizations to incorporate the varied aspects of sustainability into their business processes,
and thereby integrate them with the green business process management (GBPM) solution
(Hern andez Gonz alez et al., 2019). This study focuses on environmental sustainability in the
oil and gas sector (OGS) as this sector is viewed as one of the major contributors to industrial
pollution across the world (Pichtel, 2016). While OGS is considered one of the key drivers of
the global economy, this sector has been highly criticized for damaging the overall
environment and adversely affecting the lives of humans and animals. The OGS
organizations are responsible for high greenhouse gas emissions, and the OGS causes
Green business
process
management
The authors would like to thank the Guest editor, Dr Manish Gupta, and the anonymous two reviewers
for their constructive quality feedback which helped the authors in improving this manuscript.
Declaration: All authors have contributed equally.
Conflict of Interest: The authors declare that there is no conflict of interest.
The current issue and full text archive of this journal is available on Emerald Insight at:
https://www.emerald.com/insight/1741-0401.htm
Received 10 November 2019
Revised 28 May 2020
Accepted 1 July 2020
International Journal of
Productivity and Performance
Management
© Emerald Publishing Limited
1741-0401
DOI 10.1108/IJPPM-11-2019-0524