https://doi.org/10.1177/0733464819895208
Journal of Applied Gerontology
1–10
© The Author(s) 2019
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DOI: 10.1177/0733464819895208
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Original Manuscript
Given its ubiquity in the modern world, technology adoption
may benefit older adults by supporting independent living
(Czaja et al., 2006). However, in general, older adults
reported less comfort in using new technology and were less
likely to accept it than younger adults (Czaja et al., 2006;
Porter & Donthu, 2006). For instance, in 2019, only 53% of
US adults age 65 and above own smartphones compared to
96% of those aged 18 to 29 (https://www.pewinternet.org/
fact-sheet/mobile/). Previous studies have demonstrated that
adoption of technology in older adults is not a purely techni-
cal issue but rather a complex issue that requires consider-
ations of multiple aspects, such as demographic factors,
cognitive abilities, and relevant psychological factors (Chung
et al., 2010; Czaja et al., 2006; see C. Lee & Coughlin, 2015;
Schulz et al., 2014, for reviews).
Particularly, the adoption of new technology can signifi-
cantly be explained by attitudes toward or perception of
technology. The technology acceptance model (TAM;
Davis, 1989) is one of the early frameworks that has been
effectively used and extended to explain the adoption pat-
terns of different types of new technology. TAM suggested
that a user’s intentions to adopt a technology are the single
best predictor of use behavior (Davis & Venkatesh, 2004).
The Unified Theory of Acceptance and Use of Technology
(UTAUT) model (Venkatesh et al., 2012) is another theoreti-
cal framework suggesting that people’s intentions to use a
new technology and actual technology acceptance are influ-
enced by four key constructs: performance expectancy (use-
fulness), effort expectancy (ease of use), social influence,
and facilitating conditions (Venkatesh et al., 2012). Based
on the models, researchers have also attempted to find how
social context (Kulviwat et al., 2009; Venkatesh et al., 2003)
and individual differences (Chen & Chan, 2014; Porter &
Donthu, 2006; Sarker & Wells, 2003), such as age, income,
cultural background, technology, and self-efficacy, affect
the behavioral intentions and actual acceptance of new tech-
nology. The models were recently extended to account for
technology acceptance in older adults by adding age-related
895208JAG XX X 10.1177/0733464819895208Journal of Applied GerontologyYoon et al.
research-article 2019
Manuscript received: April 2, 2019; final revision received:
November 18, 2019; accepted: November 20, 2019.
1
University of South Dakota, Vermillion, USA
2
Florida State University, Tallahassee, USA
3
The Economist Corporate Network, Tokyo, Japan
Corresponding Author:
Jong-Sung Yoon, Department of Psychology, University of South Dakota,
414 E. Clark St, Vermillion, SD 57069, USA.
Email: jongsung.yoon@usd.edu
Shaking Confidence in Technology:
Effects of an Earthquake-Induced Nuclear
Disaster on Technology Adoption in
Middle-Aged and Older Adults
Jong-Sung Yoon
1
, Neil Charness
2
, and Florian Kohlbacher
3
Abstract
Using the coincidental timing of a national survey conducted in Japan before and after the Fukushima Daiichi nuclear disaster
in 2011, this study reports a rare natural experiment that explored how the experience of a nuclear disaster influenced
technology adoption in middle-aged and older adults. We conducted path analyses assessing how technology or nontechnology
adoption intention and behavior changed before and after the nuclear disaster and whether age could moderate the potential
change over and above other relevant factors. Our models supported that Japanese middle-aged to older adults reported
fewer technology adoption behaviors after experiencing of the earthquake. However, the negative impact of the earthquake
was not more pronounced in older adults. Our results suggest that researchers need to pay more attention to the issue of
how loss of trust and/or perceived risk affect technology adoption interacting with other relevant factors, particularly, age-
related factors and abilities.
Keywords
technology adoption, disaster, path analysis