68 Journal of Higher Education Theory and Practice Vol. 23(15) 2023 Pandemic and Information and Communication Technologies for Reducing Bias Among University Graduates and Postgraduate Students Ingrid Maria Manrique Tejada National University Jorge Basadre Grohmann Rodrigo Manrique Tejada Tacna Private University Alexandra Alferez Manrique National University Jorge Basadre Grohmann The objective is to analyze how the pandemic is an opportunity for ICT to facilitate thesis development and reduce the bias of graduates and postgraduates. The five items related to ICT and thesis of the work: Comparison of the influence of academic, social and economic factors on the development of research work of students and graduates of graduate schools of the national universities of Tacna and Arequipa, and development of a proposal for change to improve the indicators of research production 2018, applied to 503 people were analyzed. Members of SOPECIN and Ocean SRL were interviewed, who promote the use of the S.O.S. Thesis and the PRISMA methodology was executed, finding 44 articles. The results give scores of less than what they expect for the use of ICT by the teachers of the dictation of the thesis course, the teaching in the use of repositories and internet resources for the state of the art, the times of documentary procedures and the times of procedures of the reviewers, reviewers and advisers. There was a 316% increase in requests for free access to the S.O.S. Thesis, since the beginning of the pandemic. Authors of the state of the art, conclude on the importance of ICT in the university community. It is concluded that implementing software from the first moment they enter the postgraduate program will provide support for the development of the thesis and will reduce the bias between graduates and postgraduates. Keywords: pandemic, thesis, web, graduates, postgraduate INTRODUCTION From 2018 to 2020, the research entitled “Comparison of the influence of academic, social and economic factors on the development of research work of students and graduates of graduate schools of the national universities of Tacna and Arequipa and development of a proposal for change to improve the indicators of research production 2018” was developed, financed with funds Canon Minero of the National University Jorge Basadre Grohmann (UNJBG), and it allowed the publication of the chapter 12 of book Trends in education and training in the knowledge society, called “Influence of academic, social and economic factors, to do the thesis”, which contains the results of the position occupied by factors grouped