_____________________________________________________________________________________________________ *Corresponding author: Email: hager.abeid@uob.edu.ly; Asian J. Res. Nur. Health, vol. 7, no. 1, pp. 41-50, 2024 Asian Journal of Research in Nursing and Health Volume 7, Issue 1, Page 41-50, 2024; Article no.AJRNH.113871 Patient Satisfaction and Communication Skills of Healthcare Professionals: Cross Sectional Study at Benghazi Medical Center Hager Mohamed Saber Abeid a* , Fatma Abdalla Atitalla Omar a , Ainas Salem Eltarhuni a and Tgdida Awad Mousa Mustafa a a Health Administration Department, Faculty of Public Health, University of Benghazi, Libya. Authors’ contributions This work was carried out in collaboration among all authors. All authors read and approved the final manuscript. Article Information Open Peer Review History: This journal follows the Advanced Open Peer Review policy. Identity of the Reviewers, Editor(s) and additional Reviewers, peer review comments, different versions of the manuscript, comments of the editors, etc are available here: https://www.sdiarticle5.com/review-history/113871 Received: 03/01/2024 Accepted: 09/03/2024 Published: 14/03/2024 ABSTRACT Background: communication skills play an important role in a healthcare professional’s relationship with patients, which can influence their satisfaction. This study aimed to determine whether patients attending the outpatient clinics of Benghazi Medical Center were satisfied with the communication skills they received from healthcare professionals as well as the association between communication skills and personal data. Methodology: A cross sectional, descriptive study was conducted, using convenience samples of non- random sampling technique. A total of 344 outpatients participated in the study. Data was collected by anonymous self-administrated questionnaire which consisted of 2 sections; the first section consisted of personal demographic information such as (patient’s age, gender, employment, and educational level) and the second section consisted of 4 dimensions of Original Research Article