International Journal of Market Research Vol. 58 Issue 6
779
© 2016 The Market Research Society
DOI: 10.2501/IJMR-2016-052
FORUM
Comparing association grids and 'pick
any' lists for measuring brand attributes
Duncan Rintoul
University of Wollongong, Australia
Homa Hajibaba
University of Wollongong, Australia
Sara Dolnicar
University of Queensland, Australia
Using a split-ballot experiment with 940 respondents, this study compares the
quality of data from an association grid with data gathered through a single ‘pick
any’ list repeated for each brand on a new page in a web survey. The association
grid is a multiple response matrix used to measure brand image associations for a
number of brands at the same time. Attributes are usually presented as rows, and
brands in columns, allowing respondents to select each association they perceive to
be true (e.g. Coca Cola – Popular). Our results indicate that larger association grids
are answered considerably faster, but are heavily prone to evasion bias and perform
worse when it comes to drop-out, comprehension and attention to the task. Smaller
association grids have no ill effect on the respondent experience, but are also devoid
of material benefit in terms of field time or data quality. As a tool for measuring
brand-image association, the association grid is therefore not recommended.
Introduction
Brand image is often measured using the ‘pick any’ response format, in
which respondents are presented with a list of attributes and asked to
select all that apply to the brand in question. A number of recent studies
on the measurement of brand-image association have raised concerns
about the ‘pick any’ format, particularly due to the potential for evasion,
Received (in revised form): 6 December 2015