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Chapter 16
DOI: 10.4018/978-1-4666-8637-3.ch016
Informed Governance:
The Objective Defnition Model
ABSTRACT
How can an organization be successful if it doesn’t have clear objectives? If it does not know where to
go, how can it plot a route? An organization without well-defned objectives is like a drifting ship, goes
along with the winds, wherever it blows to. Defning objectives is of capital importance for good orga-
nizational performance and success, vision alignment and goal focusing. Their defnition must follow
strict requirements that guarantee relevance and accomplishment. Moreover, objectives must be set at all
levels of the organization, so that everybody tracks the same route. This research proposes an approach
to the way organizations defne objectives. Based on principles of Organizational Engineering and the
Portuguese Air Force’s top-down structure and Mission, a model is proposed that takes into account
relevant organizational elements needed to guarantee the objectives’ pertinence. It also provides strate-
gies that can be used to align them with the management levels.
INTRODUCTION
The “Ends”, or where the organization wants to
go, are of capital importance for its management.
Once the destination is well defined, it is easier
to trace the route.
The inexistence of pertinently defined objec-
tives is one of the most serious organizational
problems. This results in disorientation which,
in turn, is responsible for resource misuse which
can jeopardize the wealth of the organization in a
long-term situation. Normally, people’s judgment
is not enough to define complex organization’s
objectives. It’s necessary to take into account not
only the environment where the organization is
inserted, but also many organizational elements
Carlos Páscoa
Air Force Academy, Portugal
Benjamin Fernandes
University of Lisbon, Portugal
José Tribolet
University of Lisbon, Portugal