INTERNATIONAL JOURNAL OF SCIENTIFIC & TECHNOLOGY RESEARCH VOLUME 9, ISSUE 12, DECEMBER 2020 ISSN 2277-8616 153 IJSTR©2020 www.ijstr.org Job Satisfaction Role As Employee Performance Determination Considering Antecedents Of Job Design, Learning Organization, Servant Leadership In Regional Revenue Agency Nurul Khayati, Harianto Respati, Achmad Firdiansjah Abstract: This research aims to analyze job satisfaction’s role in improving employee performance related to the implementation of job design, the implementation of organizational learning, and the application of servant leadership. This research was conducted in the Malang Regency Regional Revenue Agency, Indonesia. The employees were as respondents with maximal 60 persons. A Census method was used in this research. The data analysis technique used descriptive analysis, and the structural equation modeling structure used SPSS. The unique thing in this research was that the research was conducted during the Coronavirus pandemic so that the variable measurement became different. The finding of the research was the task identity which appropriates with the standard operating procedures in t he organization and the leader’s ability to understand the employees’ desire, namely the desire to develop was proven to be able to satisfy them at work so that most of them were willing to work together to complete the task with full responsibility . Index Terms: Job Design, Learning Organization, Servant Leadership, Job Satisfaction, Employee Performance ——————————  —————————— 1 INTRODUCTION This research was conducted in Indonesia in 2020 during the COVID-19 (Coronavirus pandemic 2019) happened. Regional Revenue Agency (commonly called as Bapenda of Malang Regency) was located in Malang Regency, East Java Island, which has the highest population ranking in Indonesia. As a government organization, the regional revenue agency has authority in the regional revenue sector, with the strategic goals is the tax target achievement. The organization in the Regional Revenue Agency needed resource management to rely on, excellent, and professional. The observation result showed that the rate of tax for five consecutive years has fluctuated, but it is still above the target setting. Achievement of organizational success in the regional revenue agency to achieve tax targets is determined by employee performance achievements, leadership style, and cooperation between employees. For that reason, employee performance was the focus of this research. Employee performance is closely related to job satisfaction. [1] stated that employees’ satisfaction is a successful factor for all organization. Most of company is satisfy the employees to fulfill the company’s goal, thus in the regional revenue agency. Job satisfaction is a level of positive feeling or attitudes that individuals have about their work [2]. When someone feel the job satisfaction so the employee like work. Job satisfaction is an important technique used to motivate the employee for better work. The [3] research, explained that job satisfaction has positive effect for employees’ performance. Based on the [3] and [1] research, it was needed to test that employee job satisfaction at the Regional Revenue Agency has a positive effect on employee performance. Based on the observation in the Regional Revenue Agency that one determiner of job satisfaction is leadership. It was confirmed by the view of [4] that job satisfaction is determined by leadership style. The research result of [5] and [6] also proved that leadership has a positive effect on job satisfaction. A leader with a servant leadership style was expected to serve the subordinates to inspire them in the workplace. The servant leadership style application was expected to have a positive effect on employee job satisfaction. [4] provided evidence that Servant Leadership has a positive effect on job satisfaction. [7] finding confirmed that servant Leadership style has a positive effect on job satisfaction. Related to the leadership adjustment period within the Regional Revenue Agency of Malang Regency and the research results of [4] and [7], so it was needed testing serving leadership style and job satisfaction to predict the relationship with employee performance. The explanation above used the first hypothesis in this research are: H1. Job Satisfaction mediates Servant Leadership Style on Employee Performance. Another suspected factor that affects job satisfaction is the learning organization. [8] proved a positive impact between learning organization and job satisfaction. It was also stated that effective learning organization practices could improve employee job satisfaction [8]. According to [9], a learning organization is a source of individual growth and learning, which can be an essential source of organizational or business growth. [6] proved that a learning organization has a positive effect on employee job satisfaction. Organizations that face many challenges and uncertainties certainly make continuous learning efforts a solution to survive the intense global competition [6]. The observation results in the Regional Revenue Agency, where employees conducted the learning organization process based on work experience, and training activity, are in accordance with the organizational needs. Based on the study of [6], it is essential to know more deeply about the relationship between learning organization and employee job satisfaction level in the Regional Revenue Agency. The explanation above used the second hypothesis in this research are: H2. Job Satisfaction mediates Learning Organization on ————————————————  Nurul Khayati is currently pursuing masters degree program in management in University of Merdeka Malang, Indonesia  Harianto Respati is an Assoc. Professor in University of Merdeka Malang, Indonesia, Corresponding author, E-mail: patidarma @yahoo.com  Achmad Firdiansjah is an Assoc. Professor in University of Merdeka Malang, Indonesia.