Original Article
Luxury brand building in China:
Eight case studies and eight
lessons learned
Received (in revised form): 15th October 2014
Klaus Heine
wrote his doctoral dissertation at TU Berlin about ‘The Identity of Luxury Brands’. He developed and instructed the first
luxury marketing course at a German university at TU Berlin, and worked also with leading German luxury brands such as
Glashütte Original, Meissen, Mercedes Benz/Daimler, Poggenpohl and Robbe & Berking. He now works as luxury marketing
professor at EMLYON business school in Shanghai.
Michel Gutsatz
is Director of DBA & MBA of Euromed Management (Marseille, Bordeaux & Shanghai) and Adjunct Professor at CEIBS in
Shanghai. Prior to this, he has created the MBA in International Luxury Brand Management at ESSEC Business School in Paris.
As Human Resources and Internal Communication Director of the Bally Group in Switzerland, and member of the Executive
Committee, he had developed the whole HR function and redesigned the Bally in-store luxury service strategy. In addition, he
advises investment funds, luxury & prestige brands and retailers in Europe and China.
ABSTRACT Although there has been a global growth of luxury business start-ups for
about 100 years, which accelerated especially since the 1990s along with the upswing of
the global luxury market, it is barely acknowledged that the luxury segment today is
highly entrepreneurial. This is even more the case in China, where a variety of Western
and Chinese market players are setting up China-specific luxury brands. Although
surprising for most experts and consumers, the luxury business community in China
is emerging in leaps and bounds. The main objective of this article is to analyse the
major challenges and strategies for the development of luxury brands in China. For this
purpose, the article discusses the concept of Chinese luxury brands and the major
players and luxury start-up models. On the basis of that, success factors of Chinese
luxury brands, with reference to their stage in the brand lifecycle, are analysed with
eight instructive case studies including Charles Philip Shanghai, Gieves & Hawkes,
NE Tiger, Seagull, Shanghai Vive, Shang xia, She Ji-Sorgere, and Sheme. Each of
them represents a major luxury market entrance strategy and highlights typical
success factors for luxury brand building in China, which are summarized by some
major lessons learned.
Journal of Brand Management (2015) 22, 229–245. doi:10.1057/bm.2014.25;
published online 21 November 2014
Keywords: luxury; brand building; entrepreneurship; success factors; China
Correspondence:
EMLYON Business School, Asian
Campus, East China Normal
University, 2/F, Global Education
Centre, No. 3663 North
Zhongshan Road, Shanghai
200062, China
E-mail: Heine@em-lyon.com
© 2015 Macmillan Publishers Ltd. 1350-231X Journal of Brand Management Vol. 22, 3, 229–245
www.palgrave-journals.com/bm/