26 http:/ijhss.net/index.php/ijhss
International Journal of Humanities and Social Sciences
p-ISSN: 1694-2620
e-ISSN: 1694-2639
Vol. 14, No. 2 (2022), pp. 26-35, ©IJHSS
https://doi.org/10.26803/ijhss.14.2.3
The Lived Experiences of the Graduate School Students in
using Off-Campus Internet Facilities as an Alternative
Source for Research Activities: A Phenomenological Inquiry
Fe Nangcas Jalon - de la Cruz, RL, MLIS
St. Francis Xavier College
San Francisco, Agusan del Sur, Philippines
Abstract
The objective of this study was to examine and explore the lived experiences of the graduate
school students who frequently used off-campus internet facilities for their research activities. It
utilized the qualitative method by means of phenomenological inquiry. A total of 21 participants
were interviewed, ten for in-depth and eleven for focus group discussions. Use was made of
research questions carefully formulated to elicit more responses from the interviewees. Both
positive and negative aspects of their experiences were highlighted in this paper's findings. The
accessibility to all websites, availability, longer use of the internet, and comfort in using facilities
and gadgets emerged as favorable while expensive facility services; noisy, crowded and unsafe
environment; unreliability of information; vulnerability of computer units to viruses that could
infect flash drives; susceptibility to power interruption; and lack of privacy appeared to be their
unfavorable experiences. These results implied the urgency of creating a deeper study on the lived
experiences of the students to include the actual conditions of the university on-campus internet
facility as a sequel to this investigation.
Keywords: phenomenology; qualitative research; off-campus internet facility; Wi-Fi; research
activities
1. Introduction
Technology has improved to the point where it now propels the expansion of businesses.
Companies take advantage of this to increase performance, for which they seek out tech-savvy
candidates that can provide value to their organizations. In keeping with this, education at school
provides a solid background for future careers by incorporating technology into their system that
can benefit the students through their materials, online facilities, and dedicated computer rooms.
For today's youth are digital natives when it comes to their studies (ChildHope Philippines, 2021).
With this phenomenon in mind, this study was conducted to investigate the lived experiences of
the graduate school students in using off-campus internet facilities as an alternative source in their
research. The researcher documented the sentiments of students relating to the inadequacies of
computers and internet connectivity at the university. Their struggling to use the internet facilities
on the campus forced them to rely on the internet home-based broadband in offices, internet cafés,
Wi-Fi zone areas, handheld pocket Wi-Fi and mobile-equipped internet gadgets for research. After