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International Journal of Management (IJM)
Volume 15, Issue 1, Jan-Feb 2024, pp. 265-271, Article ID: IJM_15_01_016
Available online at https://iaeme.com/Home/issue/IJM?Volume=15&Issue=1
ISSN Print: 0976-6502 and ISSN Online: 0976-6510
Impact Factor (2024): 13.89 (Based on Google Scholar Citation)
DOI: https://doi.org/10.17605/OSF.IO/VN8BZ
© IAEME Publication
CONSUMER ATTITUDE AND ITS
IMPLICATION ON MARKETING WITH
RESPECT TO SELECTED BRANDS
Dr. Baisakhi Mitra Mustaphi
Associate Professor, Marketing,
N.L. Dalmia Institute of Management Studies & Research, Mumbai, India
ABSTRACT
This study delves into the concept of consumer attitude, defining it as the favorability
or unfavorability individuals feel towards products, brands, services, or advertisements.
It explores how beliefs, feelings, and behavioral intentions shape consumer attitudes,
illustrating with examples such as cheese burst pizza and Maggi noodles. The abstract
also examines consumer attitudes towards specific brands like Marlboro cigarettes,
Parachute hair oil, and Parle-G biscuits, highlighting how factors like tradition,
quality, and market competition influence consumer perceptions. Overall, it offers
insights into the nuanced nature of consumer attitudes and their impact on purchasing
behavior.
Keywords: Consumer Attitude, Brand Perception, Behavioral Intentions, Product
Preferences, Market Implications
Cite this Article: Baisakhi Mitra Mustaphi, Consumer Attitude and Its Implication on
Marketing with Respect to Selected Brands, International Journal of Management (IJM),
15(1), 2024, pp. 265-271.
https://iaeme.com/MasterAdmin/Journal_uploads/IJM/VOLUME_15_ISSUE_1/IJM_15_01_016.pdf
INTRODUCTION
Consumer attitude may be defined as a feeling of favorableness or un-favorableness that an
individual has towards an object. Here, object refers to a product, brand name, service or an
advertisement. As we, all know that an individual with a positive attitude is more likely to buy
a product and this results in the possibility of liking or disliking a product. It is a learned
predisposition (tendency) to behave in a consistently favorable or unfavorable manner with
respect to the given object. Consumer attitude basically comprises of beliefs towards, feelings
towards and behavioral intentions towards some objects. Belief plays a vital role for consumers
because, it can be either positive or negative towards an object. Human beliefs are not accurate
and can change according to situations.