Incommensurate practices: sociomaterial
entanglements of learning technology
implementation
J. Hannon
Curriculum, Teaching and Learning Centre, La Trobe University, Melbourne, Victoria, Australia
Abstract The framing of ‘implementation’ of learning technologies in universities can have profound
effects on approaches to teaching and learning that may be insufficiently acknowledged by
practitioners. This paper investigates a case that demonstrated the formation of strong connec-
tions between technology and pedagogy, in which a learning content management system
called for a series of accommodations between technology work and academic work. The site
for this study was the meso-level in the university: those practitioners working in-between aca-
demics and institutional learning technologies, and draws on the accounts of practice by learn-
ing technologists during this implementation. The discussion of practice that emerges from
these accounts draws on sociomaterial perspectives to draw attention to the contingencies of
particular connections during the implementation process. This study does not assume that the
work of implementation follows naturally from plans and intentions of human actors, rather it
investigates actual arrangements and the entangled practices that bring significant unintended
consequences. The findings suggest the need to attend to the potential for conflicting practices
when system technologies become a key component of e-learning, and I argue for implementa-
tion to be scoped early to encompass pedagogical goals, and for interventions by learning tech-
nologists and teaching academics over all the social, material, and discursive factors that are
critical to e-learning practice.
Keywords academic development, content management systems, e-learning, implementation, learning
technologists, sociomaterial.
Introduction
The deployment of learning management technologies
in the institutional strategies for e-learning is now per-
vasive in universities, yet it has not been clear that their
use has been accompanied by much insight into their
effectiveness. The concerns of early researchers about
the trajectory of online education and its still unfinished
shape (Cuban 2003; Romiszowski 2004; Hamilton &
Feenberg 2005) continue to be discussed in the litera-
ture on technological change in higher education:
despite the widespread acceptance of the transformative
effects of learning technologies in higher education,
less seems to be understood in a consistent way about
how they are taken up by their users and how they are
integrated throughout institutions (Oliver et al. 2007;
Riley 2007; Selwyn 2007; Goodyear & Ellis 2008;
Marshall 2010).
The emergence of e-learning in universities has been
accompanied by increasing economic pressures and
significant investment in institutional managed learning
systems (Conole & Oliver 2007; Gosper et al. 2010).
Accepted: 22 December 2011
Correspondence: John Hannon, Curriculum, Teaching and Learning
Centre, La Trobe University, Melbourne, Victoria 3086, Australia.
Email: J.Hannon@latrobe.edu.au
doi: 10.1111/j.1365-2729.2012.00480.x
Original article
© 2012 Blackwell Publishing Ltd Journal of Computer Assisted Learning 1