Int. J. Productivity and Quality Management, Vol. 19, No. 2, 2016 209
Copyright © 2016 Inderscience Enterprises Ltd.
Achieving quality by rapid inventory turnover in the
supply chain
Ignatius Odongo
Graduate School of Management,
Monarch University,
Zug, Switzerland
Email: ignatius.odongo@monarch-university.ch
Barin Nag*
Department of E-Business and Technology Management,
Towson University,
Towson, Maryland 21252, USA
Email: bnag@towson.edu
and
Graduate School of Management,
Monarch University,
Zug, Switzerland
Email: dr.nag@monarch-university.ch
*Corresponding author
Abstract: Whereas just in time (JIT) and by extension lean have been lauded
as successful strategies for waste reduction, improved efficiency and quality
improvement, this paper argues that the overall objective of these practices is
largely waste reduction. Although quality has improved after successful
implementation of these strategies, our view is that this has been a consequence
rather than a deliberate objective. The paper advocates for a marriage between
lean and total quality management (TQM) in order to achieve dual objectives of
waste reduction as well as quality enhancement within the organisation and
across the supply chain. This paper is especially informative in that little
research has been done in this area and is therefore a good addition to literature.
The paper is of a descriptive nature derived mainly from recent literature
sources. Meta-synthesis was used to glean and integrate pertinent insights and
recommendations into a new approach for attaining quality in rapid inventory
turnover supply chains. A key limitation of this approach is that it has not been
tested in real life settings. As such, the approach needs to be further elaborated
through inductive case studies, confirmatory structural modelling, and
experimental design studies to make it applicable in specific contexts.
Keywords: quality; inventory; supply chains; just in time; JIT; lean; total
quality management; TQM.
Reference to this paper should be made as follows: Odongo, I. and Nag, B.
(2016) ‘Achieving quality by rapid inventory turnover in the supply chain’,
Int. J. Productivity and Quality Management, Vol. 19, No. 2, pp.209–241.