International Journal of Engineering and Advanced Technology (IJEAT)
ISSN: 2249 – 8958, Volume-8 Issue-5C, May 2019 India.
967
Published By:
Blue Eyes Intelligence Engineering
& Sciences Publication
Retrieval Number:E11370585C19/2019©BEIESP
DOI: 10.35940/ijeat.E1137.0585C19
ABSTRACT--- Background: Emotional intelligence (EI)
involves a combination of competencies which allow a person to
be aware of, to understand the emotions of others and to use this
knowledge to foster their and others success. Objective: This
study aims to provide a systematic review of published researches
on the emotional intelligence among women. Methodology: To
achieve this aims, papers were selected in January 2019 with
search terms “Emotional intelligence” “Emotional intelligence
among women” and “Gender in emotional intelligence” from
five databases: Scopus, PsycINFO, Springer, Google Scholar,
and ScienceDirect. 26 research based article were evaluated
published from 2010 to 2018. Results: The analysis the published
articles considered two basic central themes in the study of
emotional intelligence among women: level of women emotional
intelligence and emotional intelligence attributes. The study
revealed the level of emotional intelligence is low, meaning that
women are less emotionally intelligent. Similarly, the study
identified ten (10) emotional intelligence attributes among
women which include empathy, social responsibility, stress
tolerance, emotional self-awareness, emotional expression,
independence, flexibility, problem solving, impulse control,
interpersonal relationships and optimism. Conclusions:
Considering the results of various studies analysed in this review
clearly, identified methodological weakness in emotional
intelligence study such as sample size most of the studies but only
few studies recognised and report the limitation. Similarly, none
of these studies investigate the causes of this low state of
emotional intelligence among women. The findings add to the
growing empirical evidence regarding emotional intelligence.
Future researches should look into some of these limitation and
address sample size challenges, for batter generalization of
research findings, sample size should always be considered.
Future work should as well examine in more detail the role of
cognitive or other factors in determining the emotional
intelligence among women
Index Terms: Keywords: Emotional Intelligence, Gender,
Systematic Review, Women.
I. INTRODUCTION
Emotional intelligence as a concept is currently in focus
among the general public, practitioners and researchers. It’s
being widely believed by the public that emotional and
social competence is as important, or even more important,
than traditional dimension of personality and intellectual
ability (Goleman, 1995, 1998).
Emotional Intelligence is “the ability to perceive
emotions, integrate emotions to facilitate thought understand
emotions, and to regulate emotions to promote personal
growth, (Mayer et al. 1999). Emotional Intelligence consists
Revised Manuscript Received on April 19, 2019.
Seri Suhaila Binti Abdullah, School of Education, Faculty of Social
Science and Humanities, University Teknologi Malaysia, (Email:
pnrajaputra336@gmail.com)
Azlina Kosnin, School of Education, Faculty of Social Science and
Humanities, University Teknologi Malaysia.
Yeo Kee Jiar, School of Education, Faculty of Social Science and
Humanities, University Teknologi Malaysia.
of two domains, ability and personality. The domain of
ability emotional intelligence includes cognitive abilities
regarding emotions (Mayer et al 2000a, 2000b). The domain
of trait or personality emotional intelligence focuses on
control of impulses, optimism, and assertiveness (Petrides
and Furnham 2001). The word emotion is Latin word which
is “emover” means to move, to excite or agitate This word is
used in modern times for expression of love, hate, attraction,
anger or any other kind of feeling. Emotions are important
for business as well as personal relationships. Affective,
personal and social factors are included to non-intellective
as well as intellective elements. Non-Intellective elements
are helpful for person to predict other ability of person for
success in life. Emotional intelligence is lifelong learned
process through experiences as person become mature his
emotional competencies would be lead to happy life and
would be better perform at workplace. Through emotional
intelligence an employee become well in their work, move,
creative and its results in overall better productive at
workplace.
Emotional intelligence is defined as “the composite set of
capabilities that enable a person to manage himself/herself
and others” (Goleman, 1995, 1998). “It is more accurate to
say that the frequency with which a person demonstrates or
uses the constituent capabilities, or competencies, inherent
in emotional intelligence determine the ways in which
he/she deals with themselves, their life, work and others”
(Boyatzis, Goleman and Rhee, 2000). It is the ability to: 1)
be aware to understand and to express oneself; 2) be aware
of, to understand, and to relate to others, 3) deal with strong
emotions and control one’s impulses; and 4) adapt to change
and to solve problems of a personal or a social nature (Bar-
On, 1988)
Emotional intelligence is important key construct in
today’s Psychology; it has linked with aid of lavish
interpersonal media attention. It is scientific understanding
that emotional intelligence is key construct helpful for
person to train their emotional skills as well as for living as
more fulfilling and productive. Emotional intelligence has
own importance due to management of emotions of person
in modern society (Zeidner, Matthews and Roberts 2004). It
is fact that emotional intelligence can be improved and by
trained in various places like schools, (educational systems,
occupational and personal place where emotional
intelligence program can launch for increase emotional
intelligence in peoples. Principles of emotional intelligence
Emotional Intelligence Among Women: A
Systematic Review
Seri Suhaila Binti Abdullah, Azlina Kosnin, Yeo Kee Jiar