52 International Journal of Information Communication Technologies and Human Development, 2(2), 52-66, April-June 2010
Copyright © 2010, IGI Global. Copying or distributing in print or electronic forms without written permission of IGI Global
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Keywords: Accessibility, Business Model, Disabilities, Inclusivity, Municipal Wi-Fi, Stakeholder
WI-FI, ACCESSIBILITY,
AND INCLUSIVITY
The progressively more common connectiv-
ity provided by wireless devices offers local
governments 1) an opportunity to provide
new and innovative services to citizens, and 2)
the possibility to expand access to those who
might otherwise be excluded, yet would benefit
from enhanced connectivity (U.S. NTIA, 2000,
2002). Municipal wireless systems
1
(municipal
Wi-Fi/muni Wi-Fi) have been promoted as a
tool for the provision of widespread wireless
connectivity with associated benefits. Municipal
officials, telecom providers, and concerned
citizens in cities and regions have rushed to
develop plans to deliver Wi-Fi systems. A key
rationale cited by municipalities for deploying
these networks is their potential to bridge the
digital divide by facilitating wider accessibil-
ity to broadband connectivity (Bar & Park,
2006; Chesley, 2009). According to a recent
E-Accessibility and
Municipal Wi-Fi:
Exploring a Model for Inclusivity
and Implementation
Paul M. A. Baker, Georgia Institute of Technology, USA
Alea M. Fairchild, Vrije Universiteit Brussel, Belgium
Jessica Pater, Georgia Tech Research Institute, USA
ABSTRACT
One of the typical design objectives of municipal Wi-Fi systems is the free or low-cost provision of connectivity
for citizens, including people with disabilities and others impacted by the digital divide. This paper examines
a range of municipal Wi-Fi implementation models for potential impact on e-accessibility. A comparative
analysis was undertaken of sample U.S. and European municipal Wi-Fi systems to assess the business model
and stakeholders involved in municipal wireless initiatives and to examine the degree of accessibility to or
sensitivity of, municipal wireless systems for people with disabilities. As many people with disabilities are
currently affected by social disparities in education and income, further marginalization of their communica-
tion and information access creates additional access barriers to critical information and full participation
in community life.
DOI: 10.4018/jicthd.2010040104