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Chapter 39
Mustafa Sagsan
Near East University, Turkish Republic of Northern Cyprus
Tunç Medeni
Middle East Technical University, Turkey
Understanding “Knowledge
Management (KM) Paradigms”
from Social Media Perspective:
An Empirical Study on Discussion Group
for KM at Professional Networking Site
ABSTRACT
This paper aims at studying a discussion group/forum at one Professional Networking site (LinkedIn)
for understanding and exemplifying “KM paradigms” such as humanist paradigm, inter/intra orga-
nizational paradigm, technological paradigm, and socio-technical paradigms from the perspective of
social media. Discourse and content analysis techniques based on qualitative research methodology
are used in this study in order to understand the perception of the current status and future direction of
knowledge management discipline through these expert comments that include storytelling, and which
are based on the experience of actors. The focus is on determining new offered term/label instead of
knowledge management of these discourses for deining the knowledge management discipline or science
accurately. As a result, the differences of perceptions among members that represent different (such as
academics/educators and practitioners’) backgrounds are also aimed to be identiied. At the end, we
hope to exemplify how existing information is shared and new knowledge is developed with respect to
a speciically selected, related topic, Knowledge management, among the members of a Professional
Networking site. The results can also be useful for other related studies on social networks and their
social and professional impacts.
DOI: 10.4018/978-1-61350-168-9.ch039